Guide

AVer Camera Setup Guide and Manuals

Updated

To set up an AVer conference camera, mount it at about eye level near the display, connect its power supply, run the USB cable to the meeting computer, and select the AVer camera in Teams, Zoom or Google Meet. PTZ models also connect to the network for web control, and pro PTZ models can output HDMI, SDI or IP at the same time. AVer publishes user manuals and quick start guides for each model on its support site.

AVer Camera Setup Guide and Manuals
Set up an AVer conference camera: mount it, connect power and USB to the meeting PC, then select it in Teams or Zoom. Steps for USB and PTZ cameras, manuals.

Connection basics by camera type

Camera type Models Connections How it works in a meeting
USB PTZ conference camera CAM520 Pro3, CAM550, CAM570 USB to PC, power, LAN PC sees it as a webcam
Camera + speakerphone kit VC520 Pro3 USB to PC, camera and speakerphone to hub PC sees camera, mic and speaker
USB video bar VB150, VB342 Pro, VB350 USB to PC, HDMI pass-through on some models One-cable camera, mic and speaker
Pro PTZ (hybrid) PTZ310UV2, PTZ330UV2 USB, HDMI, SDI, IP/NDI, PoE+ Webcam over USB plus stream/switcher outputs
Android Zoom Rooms bar VB370A HDMI to display, LAN, controller Runs Zoom Rooms itself

Step-by-step: USB PTZ conference camera

  1. Mount the camera. Use the included bracket or a wall/TV mount, centered above or below the display. Keep it close to seated eye level. See AVer camera mounts.
  2. Connect power. Use the supplied adapter (or PoE where supported).
  3. Connect USB from the camera to the meeting PC. Use the supplied cable or an active extension for long runs.
  4. Connect LAN (optional) to manage the camera from a browser (default password aver4321 on CAM and VB models, changed at first login).
  5. Flip the image if ceiling- or upside-down-mounted (flip image).
  6. Select the camera in your meeting app: Teams Settings > Devices, Zoom Settings > Video, Meet Settings > Video.
  7. Set presets or auto framing (auto tracking and presets).
  8. Update firmware (firmware update).

The camera can usually be controlled with the IR remote, Room Management (formerly PTZApp 2) software, the web interface or far-end camera control in supported apps. See AVer PTZApp and EZManager.

Setting up a pro PTZ for streaming or production

  1. Mount the camera and connect PoE+ or power.
  2. Connect USB for meeting apps, HDMI or SDI to your switcher or display, and LAN for IP streaming, NDI and control.
  3. Open the web interface to set resolution, frame rate, streaming protocol (RTSP/RTMP/SRT where supported) and NDI.
  4. Set up VISCA over IP control for a joystick controller or software. See AVer VISCA, NDI and RTSP control.

AVer document cameras

AVer document cameras (visualizers) connect to a projector or display by HDMI or to a PC by USB. Plug in power, connect the output, turn on the lamp and raise the arm. In a video call, select the document camera as a second camera or share it as content. Model lineup: AVer document cameras.

Where to find AVer manuals

AVer posts user manuals, quick start guides and firmware for each model on its official support site under the product's Downloads section. Search for the exact model name, such as "CAM520 Pro3," "CAM550" or "CAM570," since manuals differ between generations (for example CAM520, CAM520 Pro, CAM520 Pro2 and Pro3).

Our model guides summarize setup and specs for the cameras we carry:

Model Guide Setup Troubleshooting
CAM520 Pro3 Guide Setup Fixes
CAM550 Guide Setup Fixes
CAM570 Guide Setup Fixes
VC520 Pro3 Guide Setup Fixes
PTZ310UV2 Guide Setup Fixes
PTZ330UV2 Guide Setup Fixes

Common setup issues

  • Camera not detected: try a different USB port and cable, avoid unpowered hubs, and confirm the power adapter is connected.
  • Upside-down image: turn on image flip.
  • Can't reach the web page: check the camera's IP and network settings (default IP and password).
  • Status light colors: see AVer camera light meanings.

More fixes: AVer camera not working and how to factory reset an AVer camera. Full brand overview: AVer video conferencing.

Picking the right AVer camera for a room? Tell us the room size and use and we'll recommend a model.

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