How to set up the AVer CAM570

How to set up the AVer CAM570, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera in any meeting app.

Before you start: check the box

• CAM570 unit
• Power adapter (3 m)
• USB 3.1 type-B to type-A cable (3m)
• Remote control
• Mini DIN9 to mini DIN8 RS232 adapter cable
• HDMI cable (3 m)
• Wall mount bracket and screws
• Tripod screw
• Drill paper
• QR code card

What you need

• Ports on the CAM570: Outputs: USB 3.1 Type-B, HDMI 1.3, IP (RJ45).
• For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
• Power: 12V/2A or PoE+ (802.3at).

Step by step

1. Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See CAM570 mounting and placement.

2. Connect power and cables. Connect the power adapter (or a PoE port, if you'd rather run one cable). Then connect the cables your setup needs (Outputs: USB 3.1 Type-B, HDMI 1.3, IP (RJ45)). Use the cables in the box first; long runs may need the manufacturer's extender.

3. Set up USB mode. AVer USB bars and cameras (VB342 Pro, VB350, VB150, CAM520 Pro3, CAM550, CAM570, VC520 Pro3) and the FONE540 are plug-and-play: connect the included USB cable, open the conferencing software and select the AVer device for video and audio.

4. Update the firmware. The device reboots during the update; keep the power cable connected, since unplugging it can damage the device. See Updating the firmware below.

5. Run a test call. Join a test meeting and check framing from every seat, including whether people at the far end are large enough on screen with zoom and tracking turned on.

Updating the firmware

The device reboots during the update; keep the power cable connected, since unplugging it can damage the device.

Tools:

• AVer Device Utility / AVer IP Finder: find a device's IP on the LAN and change DHCP/static IP

• Device web interface: browse to the device IP; default password aver4321 (account/password must be set at first login)

• Don't unplug power or USB while an update runs.

• Close Teams, Zoom and other apps that use the device before updating it from a computer.

• Update one room first, test a call, then roll out to the rest.

Manual and documentation

AVer's product page for the CAM570: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the AVer support site.

If something doesn't work

Start with CAM570 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More CAM570 guides

• CAM570 buyer's guide: specs and price
• CAM570: troubleshooting
• CAM570: mounting and placement
• CAM570: Teams, Zoom and Google Meet
• CAM570: what room size it covers
• CAM570: price and total room cost
• CAM570: full specs
• CAM570: alternatives compared
• CAM570: factory reset
• CAM570: admin login and settings
• All AVer PTZ cameras compared

Related guides

• How to Set Up a Classroom Camera That Follows the Teacher
• How to mount the AVer CAM570
• How to set up a conference room camera
• How to Set Up a Conference Room for Video Meetings
• How to Set Up a Logitech Conference Room Camera
• How to set up a Yealink MeetingBar

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