Teams Rooms training and certification for admins and users

The best free Microsoft Teams Rooms training comes from Microsoft itself: Microsoft Learn has admin documentation and training modules, and Microsoft's support site has end-user guides for joining meetings, sharing content and using the touch console. For a formal credential, the Microsoft Certified: Teams Administrator Associate certification covers Teams devices as part of Teams administration. Most staff need only a short, room-specific walkthrough.

Training for end users

Most people need to learn five things:

1. Join a scheduled meeting by tapping Join on the touch console
2. Start an ad-hoc meeting or invite someone from the room
3. Share content by HDMI, by joining from a laptop, or wirelessly
4. Mute, adjust volume and change the camera view
5. Change the layout (Gallery, Front Row) and end the meeting

Good resources:

• Microsoft's support articles on Teams Rooms, which include short videos for each task
• Our Teams Rooms user guide and how to join a meeting from a Teams Room
• A one-page quick start card placed in each room
• Device makers' quick start guides for the specific bar or controller

Tips for rolling out rooms:

• Run a 15-minute walkthrough in the room itself, not in a slide deck.
• Show content sharing, the most common source of confusion.
• Teach proximity join so laptops don't echo. See proximity join and Bluetooth beacon and how to fix echo.
• Name a local contact for each floor or site.

Training for IT admins

Admins need to plan, deploy and manage rooms. Key topics:

Topic	What to learn	Our guide
Licensing	Basic vs Pro, assignment	Teams Rooms Basic vs Pro
Accounts	Resource accounts, calendar processing	Create a resource account
Deployment	Windows vs Android, setup	Teams Rooms setup guide
Management	Teams admin center, Pro Management portal	Teams admin center
Security	Conditional Access, Intune	Intune and Autopilot
Network	Bandwidth, ports, QoS	Network requirements
Troubleshooting	Sign-in, calendar, displays	Teams Rooms troubleshooting

Microsoft Learn's Teams Rooms documentation is the primary admin reference and is kept current with each release. Microsoft also publishes planning and deployment guidance, including room design guidance.

Certifications

Credential	Who it's for	Teams Rooms coverage
Microsoft Certified: Teams Administrator Associate	Teams and Microsoft 365 admins	Includes managing Teams devices alongside Teams policies, meetings and calling
Manufacturer training	Installers and admins of specific brands	Device setup, management portals and firmware for that brand's hardware
AV industry credentials (for example AVIXA CTS)	AV integrators	General AV design and installation, not Teams-specific

Check Microsoft Learn for the current exam number and skills outline, since Microsoft revises exams periodically.

There's a separate meaning of "Teams certified": Microsoft certifies hardware, not people, for Teams Rooms. Certified devices have been tested by Microsoft. See Teams Rooms certified devices.

Manufacturer resources

Logitech, Poly, Neat, Jabra, Yealink and AVer each publish setup guides, videos and management portal documentation for their Teams Rooms devices. Start with our brand hubs: Logitech, Poly, Neat, Jabra and Yealink.

A simple training plan for a new room

When	Who	What
Before launch	IT	Test calls, content sharing, calendar; see test a video conferencing system
Launch week	All room users	15-minute in-room demo
Day one	All	Quick start card on the table
After 30 days	IT	Review room usage and issues in the admin center

Setting up new Teams Rooms? Get help planning hardware and rollout.

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