Guide

Teams Rooms Basic vs Pro: license differences explained

Updated

Teams Rooms Basic is a no-cost license that covers core meetings (join, share, gallery video) for up to 25 rooms per organization. Teams Rooms Pro is a paid per-room license that adds the intelligent audio and video features, dual-screen and Front Row layouts, Teams Phone calling, Conditional Access and full remote management in the Pro Management portal. Most businesses with more than a couple of rooms, or any room with two displays, should buy Pro.

Teams Rooms Basic vs Pro: license differences explained
Teams Rooms Basic is free for up to 25 rooms with core meeting features. Pro adds AI audio/video, dual screens, phone system and full remote management.

The two current license types

Microsoft sells two Teams Rooms licenses today:

  • Teams Rooms Basic - free, assigned to the room's resource account. Limited to 25 per tenant, Teams Rooms systems only (not Teams Panels), and purchased only through the Microsoft 365 admin center.
  • Teams Rooms Pro - paid per room, per month, typically on an annual commitment. No room limit. Available through the admin center, Microsoft resellers and CSP partners. Check current pricing with Microsoft or your reseller, as it changes.

Every certified Teams Rooms device needs one or the other. A regular user license (like Microsoft 365 E3) is not a substitute. See how to assign a Teams Rooms license.

Feature-by-feature comparison

Based on Microsoft's published comparison:

Feature Basic Pro
One-touch, proximity and meeting ID join Yes Yes
Ad hoc meetings Yes Yes
Direct Guest Join (Zoom, Webex) Yes Yes
Join across Teams clouds, coordinated meetings No Yes
Room check-in with Teams Panels No Yes
Share all Teams content types Yes Yes
Whiteboard via content camera No Yes
Video gallery layouts Yes Yes
Meeting chat, Front Row, large gallery (up to 50) No Yes
Dual screen support No Yes
Peer-to-peer and group calls Yes Yes
Microsoft 365 Phone System, end-to-end call encryption No Yes
Speaker ID, multi-camera, panoramic view, AI noise suppression, people counting No Yes
Entra Conditional Access No Yes
Pro Management portal enrollment, inventory, auto updates Yes Yes
Health monitoring, remote config, device history, ITSM integration, alerts, analytics No Yes
Max rooms per tenant 25 Unlimited

Two items catch people out. First, dual screen is Pro-only, so a two-display boardroom on Basic runs as single screen. Second, multi-camera setups (like a front bar plus a Logitech Sight or Neat Center) need Pro to get the camera switching. See IntelliFrame and multi-camera.

The 25-room Basic limit

You can assign up to 25 Basic licenses in a tenant. Room 26 onward must be Pro. Basic also can't license Teams Panels. Panels use the Teams Shared Device license or a Pro license; see shared device vs Teams Rooms license.

Legacy Standard and Premium

Teams Rooms Standard and Premium were the earlier licenses. They are no longer sold to new customers.

Legacy license Replaced by
Teams Rooms Standard Teams Rooms Pro (or Basic for simple rooms)
Teams Rooms Premium Teams Rooms Pro (Premium's managed service was retired)

Existing legacy licenses keep working until they expire (Enterprise Agreement customers until their next renewal). They do not convert automatically. At expiry you buy Pro or Basic. Switching can take up to 48 hours to take effect. More detail: Standard and Premium licenses.

Which one to buy

Choose Basic when:

  • You have a few simple huddle or small rooms, one display each.
  • Your IT team doesn't need remote monitoring or alerts.
  • You're piloting a room before committing.

Choose Pro when:

  • You have more than 25 rooms, or plan to.
  • Any room has two displays, a content camera or multiple cameras.
  • You want AI noise suppression, speaker ID and Front Row.
  • You need PSTN calling from the room, Conditional Access, or ticketing integration.
  • You're in GCC, GCC High or DoD. Microsoft lists Pro for those segments; Basic is listed for commercial, education and non-profit only. See Teams Rooms for GCC High.

A common pattern: Pro in boardrooms and large rooms, Basic in a handful of huddle rooms, staying under 25.

Hardware works with both

The license doesn't change the hardware. Any certified device, such as a Logitech Rally Bar + Tap IP, Poly Studio X52 or Neat Bar Generation 2, runs Basic or Pro. You can upgrade a room from Basic to Pro later by reassigning the license. Compare devices in best Microsoft Teams Rooms devices and costs in Teams Rooms license cost.

Not sure which rooms need Pro? Send us your room list and we'll map hardware and licenses for each.

Related guides

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