How to factory reset the Poly Studio E70, and when you should (and shouldn't).
How to factory reset the Studio E70
- Power off by disconnecting power; insert a straightened paper clip into the factory restore pinhole on the bottom of the camera and hold while reconnecting power; release when the LED turns amber.
- Restore completes when the LED is solid white.
Before you reset
- A factory reset erases settings, sign-in and pairing. You'll need to set the device up again.
- Try a simple restart first: unplug power for 30 seconds.
- If the device is managed by IT, check with them; it may need to be re-enrolled in the management portal.
After the reset
Set it up again with our Studio E70 setup guide, then update the firmware.
Steps from Poly's documentation. Check the official guide for your firmware version.
More Studio E70 guides
- Studio E70 buyer's guide: specs and price
- Studio E70: setup guide
- Studio E70: troubleshooting
- Studio E70: mounting and placement
- Studio E70: Teams, Zoom and Google Meet
- Studio E70: what room size it covers
- Studio E70: price and total room cost
- Studio E70: full specs
- Studio E70: alternatives compared
- Studio E70: accessories
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