The Poly EncorePro 500 Series is a business headset. This guide covers price, Teams, Zoom and Google Meet support, what's in the box and how it compares.
Quick facts
| Spec | Detail |
|---|---|
| Price | $123 |
| Part number | 783R3AA |
| Platforms | Teams and BYOD/USB |
| Mode | USB |
| Speaker | 5.6 mm, 20 Hz to 20 kHz (515/525) |
| Connectivity | USB-A and USB-C on the same cable (USB models); Quick Disconnect (QD models) |
| Warranty | 2 years limited |
| Models | USB: EncorePro 515 (mono), 525 (stereo), 545 (convertible); QD: 510, 520, 530, 540 |
All EncorePro 500 Series specs
What is the EncorePro 500 Series?
The Poly EncorePro 500 series is HP Poly's main contact center headset line, built for agents who wear a headset all shift. USB models (515 mono, 525 stereo, 545 convertible) connect to PCs and the 515/525 have a dedicated Microsoft Teams button. QD models (510, 520, 530, 540) connect to desk phones and amplifiers through Poly Quick Disconnect cables.
USB models have USB-A and USB-C connectors on the same cable and use SoundGuard Digital hearing protection. QD models get intelligent headset recognition that tunes audio to the headset.
Use it for Teams-based or legacy contact centers that want a durable, serviceable corded headset. For lighter use, the EncorePro 300 series costs less.
How much does the EncorePro 500 Series cost?
The EncorePro 500 Series is $123. Pricing for multiple rooms, education and government is available on request. See the EncorePro 500 Series price and availability or get a quote for multiple rooms.
Does the EncorePro 500 Series work with Teams, Zoom and Google Meet?
It's certified for Teams and works with any app over USB, including Teams, Zoom, Google Meet and Webex. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone. Platform details
What's in the box
- Headset
EncorePro 500 Series vs similar business headsets
| Model | Brand | Microphones | Price |
|---|---|---|---|
| EncorePro 500 Series | Poly | — | $123 |
| EncorePro 300 Series | Poly | — | $48 |
| Engage 50 II | Jabra | 2 x MEMS | $286 |
| UH37 | Yealink | 2 ECM, noise canceling, Acoustic Shield, 100 Hz to 10 kHz | $87 |
EncorePro 500 Series vs EncorePro 300 Series: full comparison · All EncorePro 500 Series alternatives
EncorePro 500 Series compared with
- EncorePro 500 Series vs Cisco Headset 320 Series
- EncorePro 500 Series vs Jabra Evolve2 30 SE
- EncorePro 500 Series vs Jabra Engage 50 II
- EncorePro 500 Series vs Logitech Zone Vibe 125
FAQ
Do the USB models have a Teams button?
Yes. The EncorePro 515 and 525 have a dedicated Teams button on the inline control.
Will QD models work with my legacy phones?
Yes, QD models work with any Poly QD adapter, with intelligent headset recognition that tunes audio to the headset.
What is the difference vs the 300 series?
The 500 series is built for heavier daily use, adds the Teams-certified USB models and includes both USB-A and USB-C connectors.
More EncorePro 500 Series guides
- EncorePro 500 Series: setup guide
- EncorePro 500 Series: troubleshooting
- EncorePro 500 Series: Teams, Zoom and Google Meet
- EncorePro 500 Series: full specs
- EncorePro 500 Series: alternatives compared
- All Poly business headsets compared
Specs are Poly's published figures. Prices can change.
Related guides
- Poly EncorePro 300 Series: price, specs and setup
- Poly EncorePro 500 Series specs, dimensions and weight
- Cisco Headset 320 Series: price, specs and setup
- Cisco Headset 520 Series: price, specs and setup
- Cisco Headset 530 Series: price, specs and setup
- Cisco Headset 560 Series: price, specs and setup
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
