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Poly EncorePro 300 Series

Contact center corded headset, USB or QD

Works withMicrosoft Teams BYOD / USB

Models: EncorePro 310
Wearing style: On-ear
Microphone: Flexible noise-canceling boom
Speaker: 5.6 mm

$78 USD

Ships within 1 week.

Brand new, US modelFull Poly manufacturer warranty

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Models	EncorePro 310 (mono), EncorePro 320 (stereo); USB-A, USB-C or Quick Disconnect (QD)
Wearing style	On-ear
Microphone	Flexible noise-canceling boom
Speaker	5.6 mm
Hearing protection	SoundGuard, limits sound below 118 dBA
QD durability	Tested to more than 30,000 cycles
Cable length	30 in (QD models)
Weight	0.15 lb (310 QD)
Warranty	2 years limited

In the box

HeadsetUser guide

Overview

About the Poly EncorePro 300 Series

The Poly EncorePro 300 series is an entry-level contact center headset with a flexible noise-canceling boom and SoundGuard hearing protection. It is built for long shifts at a reasonable price.

It comes as the EncorePro 310 (mono) and 320 (stereo), with USB-A, USB-C or Quick Disconnect (QD) connection. QD versions work with Poly QD cables for desk phones and amplifiers, and the QD connector is tested past 30,000 cycles.

Use it for agent seats and shared desks. The EncorePro 500 series adds more durable construction, a Teams button on the 515/525 and USB-A plus USB-C on one cable.

Questions

Good to know

USB or QD?

USB models plug straight into a PC. QD models need a Poly QD cable or adapter for a desk phone or amplifier, and let agents unplug without ending the call.

Is it Teams certified?

HP lists a Microsoft Teams certified model in the series. Check the specific SKU.

Mono or stereo?

EncorePro 310 is mono; EncorePro 320 is stereo.