Poly EncorePro 500 Series
Premium contact center headset, USB or QD, Teams button
- Models
- USB: EncorePro 515
- Wearing style
- On-ear
- Connectivity
- USB-A and USB-C on the same cable
- Microphone
- Noise-canceling boom
Ships within 1 week.
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| Models | USB: EncorePro 515 (mono), 525 (stereo), 545 (convertible); QD: 510, 520, 530, 540 |
|---|---|
| Wearing style | On-ear, convertible on 540/545 |
| Connectivity | USB-A and USB-C on the same cable (USB models); Quick Disconnect (QD models) |
| Microphone | Noise-canceling boom |
| Speaker | 5.6 mm, 20 Hz to 20 kHz (515/525) |
| Hearing protection | SoundGuard (QD) or SoundGuard Digital (USB) |
| Cable length | 82.1 in (515) |
| Weight | 0.11 lb (515), 74 g (525) |
| Certification | Microsoft Teams (515/525) |
| Warranty | 2 years limited |
In the box
About the Poly EncorePro 500 Series
The Poly EncorePro 500 series is HP Poly's main contact center headset line, built for agents who wear a headset all shift. USB models (515 mono, 525 stereo, 545 convertible) connect to PCs and the 515/525 have a dedicated Microsoft Teams button. QD models (510, 520, 530, 540) connect to desk phones and amplifiers through Poly Quick Disconnect cables.
USB models have USB-A and USB-C connectors on the same cable and use SoundGuard Digital hearing protection. QD models get intelligent headset recognition that tunes audio to the headset.
Use it for Teams-based or legacy contact centers that want a durable, serviceable corded headset. For lighter use, the EncorePro 300 series costs less.
Good to know
Do the USB models have a Teams button?
Yes. The EncorePro 515 and 525 have a dedicated Teams button on the inline control.
Will QD models work with my legacy phones?
Yes, QD models work with any Poly QD adapter, with intelligent headset recognition that tunes audio to the headset.
What is the difference vs the 300 series?
The 500 series is built for heavier daily use, adds the Teams-certified USB models and includes both USB-A and USB-C connectors.
Setup guides and answers
- Poly EncorePro 500 Series: price, specs and setup
- Poly EncorePro 500 Series specs, dimensions and weight
- How to set up the Poly EncorePro 500 Series
- Poly EncorePro 500 Series with Teams, Zoom and Google Meet
- Poly EncorePro 500 Series not working? Fixes
- Poly EncorePro 500 Series alternatives compared
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