Does the Poly EncorePro 500 Series work with Microsoft Teams, Zoom and Google Meet? Here's what it supports and how each one works. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Compatibility at a glance
| Platform | Works over USB | USB certified |
|---|---|---|
| Microsoft Teams | Yes | Yes |
| Zoom | Yes | Not certified |
| Google Meet | Yes | Not certified |
| Webex | Yes | Not certified |
Based on Poly's published compatibility. Certification can vary by firmware and configuration, so check the manufacturer's current list before a large rollout.
EncorePro 500 Series with Microsoft Teams
The EncorePro 500 Series is certified for Microsoft Teams. Plug it into your computer and choose it under Settings → Devices. It needs no license of its own; it works the same way on any computer.
EncorePro 500 Series with any other app (BYOD)
Over USB the EncorePro 500 Series is a standard microphone and speaker, so it works with Teams, Zoom, Google Meet, Webex, GoTo and others, including Zoom, Google Meet and Webex even though it isn't certified for them. More on BYOD rooms
More EncorePro 500 Series guides
- EncorePro 500 Series buyer's guide: specs and price
- EncorePro 500 Series: setup guide
- EncorePro 500 Series: troubleshooting
- EncorePro 500 Series: full specs
- EncorePro 500 Series: alternatives compared
- All Poly business headsets compared
Related guides
- Poly EncorePro 300 Series with Teams, Zoom and Google Meet
- Cisco Headset 320 Series with Teams, Zoom and Google Meet
- Cisco Headset 520 Series with Teams, Zoom and Google Meet
- Cisco Headset 530 Series with Teams, Zoom and Google Meet
- Cisco Headset 560 Series with Teams, Zoom and Google Meet
- Cisco Headset 720 Series with Teams, Zoom and Google Meet
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