Guide

Cisco Headset 720 Series with Teams, Zoom and Google Meet

Updated

Does the Cisco Headset 720 Series work with Microsoft Teams, Zoom and Google Meet? Here's what it supports and how each one works. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.

Cisco Headset 720 Series with Teams, Zoom and Google Meet
Cisco Headset 720 Series with Teams and Webex: USB use with any app, licenses and setup.

Compatibility at a glance

Platform Works over USB USB certified
Microsoft Teams Yes Yes
Zoom Yes Not certified
Google Meet Yes Not certified
Webex Yes Yes

Based on Cisco's published compatibility. Certification can vary by firmware and configuration, so check the manufacturer's current list before a large rollout.

Headset 720 Series with Microsoft Teams

The Headset 720 Series is certified for Microsoft Teams. Plug it into your computer and choose it under Settings → Devices. It needs no license of its own; it works the same way on any computer.

Headset 720 Series with Webex

The Headset 720 Series is certified for Webex. Plug it into your computer and choose it under Settings → Audio and Video. It needs no license of its own; it works the same way on any computer.

Headset 720 Series with any other app (BYOD)

Over USB the Headset 720 Series is a standard microphone and speaker, so it works with Teams, Zoom, Google Meet, Webex, GoTo and others, including Zoom and Google Meet even though it isn't certified for them. More on BYOD rooms

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