The Cisco Headset 520 Series is a business headset. This guide covers price, Teams, Zoom and Google Meet support, what's in the box and how it compares.
Quick facts
| Spec | Detail |
|---|---|
| Price | $149 |
| Part number | CP-HS-W-522-USB= |
| Platforms | Webex and BYOD/USB |
| Mode | USB |
| Speaker | 50 Hz–18 kHz |
| Connection | 3.5 mm plug plus in-line USB-A or USB-C controller |
| Warranty | 2-year limited |
| Models | 521 single, 522 dual |
What is the Headset 520 Series?
The Headset 520 Series is a wired on-ear headset with an in-line USB controller and a 3.5 mm plug, so it works with a PC and a mobile device. The 521 is single-ear and the 522 dual-ear.
The USB controller adds call controls, an in-call LED and acoustic spike protection. It's a good fit for hybrid workers who move between a laptop and a phone.
How much does the Headset 520 Series cost?
The Headset 520 Series is $149. Pricing for multiple rooms, education and government is available on request. See the Headset 520 Series price and availability or get a quote for multiple rooms.
Does the Headset 520 Series work with Teams, Zoom and Google Meet?
It's certified for Webex and works with any app over USB, including Teams, Zoom, Google Meet and Webex. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone. Platform details
What's in the box
- Headset 521 or 522
- In-line USB adapter
Headset 520 Series vs similar business headsets
| Model | Brand | Price |
|---|---|---|
| Headset 520 Series | Cisco | $149 |
| Headset 320 Series | Cisco | $122 |
| Headset 530 Series | Cisco | $216 |
| Headset 720 Series | Cisco | $279 |
Headset 520 Series vs Headset 320 Series: full comparison · All Headset 520 Series alternatives
Headset 520 Series compared with
- Headset 520 Series vs Jabra Engage 40
- Headset 520 Series vs Yealink BH70
- Headset 520 Series vs Yealink WH63 E2
- Headset 520 Series vs Headset 320 Series
FAQ
Can I use it with a phone or tablet?
Yes. Unplug the 3.5 mm connector from the USB controller to use it with a mobile device.
USB-A or USB-C?
Both: CP-HS-W-521/522-USB= (USB-A) and CP-HS-W-521/522-USBC.
Is it Teams certified?
Cisco's data sheet lists Webex, Cisco IP phones and Jabber compatibility; it does not list Teams certification.
More Headset 520 Series guides
- Headset 520 Series: setup guide
- Headset 520 Series: troubleshooting
- Headset 520 Series: Teams, Zoom and Google Meet
- Headset 520 Series: full specs
- Headset 520 Series: alternatives compared
- All Cisco business headsets compared
Specs are Cisco's published figures. Prices can change.
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
