How to set up the Logitech Tap, from unboxing to a working test. It connects to the room's Windows PC over USB to start and run meetings.
Before you start: check the box
- Tap touch controller
- Cat5e kit: Tap receiver, dongle transceiver, power supply, 2.97 m and 7.0 m Cat5e cables
- HDMI 1.4a cable (2.0 m)
- VESA mounting screws (4)
- Microfiber cloth
- Documentation
What you need
- Ports on the Tap: USB via Cat5e kit; up to 40 m (131 ft) combined Cat5e or higher.
- To pair: a compatible room system on the same network subnet.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
Step by step
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Pick the position. Place it at the head or center of the table where people can reach it, on its table or riser mount, and route the cable under the table or through a grommet. See Tap mounting and placement.
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Connect power and cables. Connect the power adapter. Then connect the included cables. Use the cables in the box first; long runs may need the manufacturer's extender.
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Connect it to the room PC. Connect the Tap to the room's Windows PC with the included cable kit and select it as the controller in the room software.
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Update the firmware. CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). How to update the Tap
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Run a test meeting. Start a meeting from the controller, then mute, change the volume and share content from it. Check that the bar or room PC responds each time.
Logitech apps you'll use
- Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
Manual and documentation
Logitech's user manual for the Tap: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with Tap troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Tap guides
- Tap buyer's guide: specs and price
- Tap: troubleshooting
- Tap: firmware updates
- Tap: mounting and placement
- Tap: Teams, Zoom and Google Meet
- Tap: price and total room cost
- Tap: full specs
- Tap: alternatives compared
- Tap: accessories
- Tap: factory reset
- All Logitech touch controllers compared
Related guides
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