Guide

How to set up the Logitech Tap IP

Updated

How to set up the Logitech Tap IP, from unboxing to a working test. It pairs with the Rally Bar, Rally Bar Mini, Rally Bar Huddle and RoomMate over the network to start and control meetings.

How to set up the Logitech Tap IP
Set up the Logitech Tap IP: what you need, PoE, pairing, firmware and a test.

Before you start: check the box

  • Tap IP touch controller
  • Documentation

What you need

  • Ports on the Tap IP: Network: 10/100 Mbps Ethernet, Wi-Fi 802.11a/b/g/n/ac, Bluetooth 5.0.
  • To pair: the Rally Bar, Rally Bar Mini, Rally Bar Huddle and others on the same network subnet, plus a PoE switch port or injector.
  • Power: PoE, IEEE 802.3af Type 1, Class 3.

Step by step

  1. Pick the position. Place it at the head or center of the table where people can reach it, on its table or riser mount, and route the cable under the table or through a grommet. See Tap IP mounting and placement.

  2. Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector (802.3af); that one cable powers it and connects it to the network.

  3. Pair it with the room system. Pair a Tap IP by tapping 'Set up now' on the Tap's Relay screen, holding the Bluetooth button on the back of the bar for 5 seconds, matching the 4-character code and tapping Connect (both on CollabOS 1.7+, same subnet for Teams/Zoom, within ~10 m).

  4. Update the firmware. CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). How to update the Tap IP

  5. Run a test meeting. Start a meeting from the controller, then mute, change the volume and share content from it. Check that the bar or room PC responds each time.

Logitech apps you'll use

  • Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
  • Local Network Access (LNA): on-device HTTPS web UI for CollabOS devices (CollabOS 1.6+)
  • CollabOS on-device system settings: reachable from the touch controller, remote or hardware button in appliance mode

Manual and documentation

Logitech's user manual for the Tap IP: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.

If something doesn't work

Start with Tap IP troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More Tap IP guides

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