Guide

How to set up the Logitech Rally Bar + Tap IP

Updated

How to set up the Logitech Rally Bar + Tap IP, from unboxing to a working test. It's an appliance: the meeting software runs on the device itself, so the room doesn't need a PC.

How to set up the Logitech Rally Bar + Tap IP
Set up the Logitech Rally Bar + Tap IP: what you need, cabling, configuration, firmware and a test.

Before you start: check the box

  • Logitech Rally Bar video bar
  • Power supply
  • Cables
  • Lens caps
  • Remote control
  • User documentation
  • Logitech Tap IP touch controller
  • VESA mounting screws (4)
  • Microfiber cloth

What you need

  • For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, and a Teams, Zoom or Google Meet account and license for the room.

Step by step

  1. Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See Rally Bar + Tap IP mounting and placement.

  2. Connect power and cables. Connect the power adapter. Then connect the included cables. Use the cables in the box first; long runs may need the manufacturer's extender.

  3. Set up appliance mode. Connect the device to Ethernet (recommended) and a display, power on and follow the out-of-box screen on the TV. Pair a Tap IP by tapping 'Set up now' on the Tap's Relay screen, holding the Bluetooth button on the back of the bar for 5 seconds, matching the 4-character code and tapping Connect (both on CollabOS 1.7+, same subnet for Teams/Zoom, within ~10 m). Then sign in to the chosen service (Microsoft Teams Rooms, Zoom Rooms or Google Meet) on the controller and optionally add the device to Logitech Sync Portal.

  4. Update the firmware. CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). See Updating the firmware below.

  5. Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.

Updating the firmware

CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). A pink blinking LED on video bars means an update is in progress; do not unplug power.

Tools:

  • Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices

  • Local Network Access (LNA): on-device HTTPS web UI for CollabOS devices (CollabOS 1.6+)

  • CollabOS on-device system settings: reachable from the touch controller, remote or hardware button in appliance mode

  • Don't unplug power or USB while an update runs.

  • Update one room first, test a call, then roll out to the rest.

Manual and documentation

Logitech's user manual for the Rally Bar + Tap IP: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.

If something doesn't work

Start with Rally Bar + Tap IP troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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