How to factory reset the Logitech Tap Scheduler, and when you should (and shouldn't).

How to factory reset the Tap Scheduler
- Hardware: with the device powered on, press and hold pinhole button A for 5 s, press reset button B, release B, then release A.
- Software: CollabOS settings > About > Factory Reset (resets only the Tap Scheduler).
Before you reset
- A factory reset erases settings, sign-in and pairing. You'll need to set the device up again.
- Try a simple restart first: unplug the network cable for 30 seconds.
- If the device is managed by IT, check with them; it may need to be re-enrolled in the management portal.
After the reset
Set it up again with our Tap Scheduler setup guide, then update the firmware.
Steps from Logitech's documentation. Check the official guide for your firmware version.
More Tap Scheduler guides
- Tap Scheduler buyer's guide: specs and price
- Tap Scheduler: setup guide
- Tap Scheduler: troubleshooting
- Tap Scheduler: firmware updates
- Tap Scheduler: mounting and placement
- Tap Scheduler: Teams, Zoom and Google Meet
- Tap Scheduler: price and total room cost
- Tap Scheduler: full specs
- All Logitech touch controllers compared
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →






