How firmware updates work on the Logitech Tap Scheduler, which tools to use, and how to avoid a failed update.
How to update the Tap Scheduler
CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). Do not unplug power.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug the network cable while an update runs.
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Update one room first, test a call, then roll out to the rest.
Should you always install the latest firmware?
Generally yes: updates fix bugs, add features and keep platform certification current. In a big deployment, test on one room before updating every room.
More Tap Scheduler guides
- Tap Scheduler buyer's guide: specs and price
- Tap Scheduler: setup guide
- Tap Scheduler: troubleshooting
- Tap Scheduler: mounting and placement
- Tap Scheduler: Teams, Zoom and Google Meet
- Tap Scheduler: price and total room cost
- Tap Scheduler: full specs
- Tap Scheduler: factory reset
- All Logitech touch controllers compared
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