How to set up the Logitech GROUP, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera, microphone and speaker in any meeting app.
Before you start: check the box
- Camera
- Speakerphone
- Remote control
- Powered hub
- Two 5 m cables (camera and speakerphone to hub)
- 2 m hub-to-PC cable
- Power adapter with 3 m cable
- Mount
- Velcro for cable and hub management
- Documentation
What you need
- Ports on the GROUP: Cabling: 5 m camera and speakerphone cables (10 m and 15 m available), 2 m USB to PC.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
GROUP at a glance
- Camera: Full HD 1080p 30fps, motorized pan ±90°, tilt +35°/-45°
- Microphones: 4 omnidirectional beamforming mics, 6 m pickup (8.5 m with expansion mics)
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See GROUP mounting and placement.
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Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (Cabling: 5 m camera and speakerphone cables (10 m and 15 m available), 2 m USB to PC). Use the cables in the box first; long runs may need the manufacturer's extender.
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Set up USB mode. Connect the GROUP to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the GROUP as the camera, microphone and speaker. In USB mode the video bar acts as the computer's camera, microphone and speaker (Logitech describes Appliance, USB and BYOD modes). Connect the bar to the laptop/room PC with the supplied USB cable (no unnecessary adapters or hubs), then pick the Logitech device as camera, microphone and speaker in the Teams/Zoom device settings.
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Update the firmware. Download Logitech's GROUP firmware update tool (Windows and Mac) from the GROUP downloads page; make sure GROUP drivers are fully installed and no other app is using the device, then run it (it updates the speakerphone first, then the camera). How to update the GROUP
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Logitech apps you'll use
- Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
Manual and documentation
Logitech's user manual for the GROUP: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with GROUP troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More GROUP guides
- GROUP buyer's guide: specs and price
- GROUP: troubleshooting
- GROUP: firmware updates
- GROUP: mounting and placement
- GROUP: Teams, Zoom and Google Meet
- GROUP: what room size it covers
- GROUP: price and total room cost
- GROUP: full specs
- GROUP: alternatives compared
- GROUP: accessories
- All Logitech room kits compared
Related guides
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