How to log in to the Poly Studio USB: default username and password, how to find the IP address, and the web interface.
Default username and password
- Polycom Companion setup wizard; default administrator password Polycom12#$ (must be changed at first sign-in).
How to find the IP address
The IP address is shown on the display during startup and in the system's settings; Poly Lens also lists it.
Security tip
Change any default admin password the first time you set up the device, and keep room devices on a managed network segment.
Managing many rooms
For fleets, use Poly's management tools instead of logging into each device:
- Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies
- Polycom Companion (legacy): setup wizard, settings, reset and logs for Poly Studio USB
- Poly Clariti Manager / provisioning server: bulk provisioning and updates
More Studio USB guides
- Studio USB buyer's guide: specs and price
- Studio USB: setup guide
- Studio USB: troubleshooting
- Studio USB: mounting and placement
- Studio USB: Teams, Zoom and Google Meet
- Studio USB: what room size it covers
- Studio USB: price and total room cost
- Studio USB: full specs
- Studio USB: alternatives compared
- Studio USB: accessories
- Studio USB: factory reset
- All Poly video bars compared
Related guides
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