How to set up the Poly Studio USB, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera, microphone and speaker in any meeting app.
Before you start: check the box
- Poly Studio
- Remote control with 2 AAA batteries
- AC power adapter
- Wall mount kit
- Table stand
- USB-C to USB-A cable
- Setup sheet
What you need
- Ports on the Studio USB: Ports: 1 USB-C, 1 audio-in, 1 line in (optional microphone); Wireless: Bluetooth 4.2, Wi-Fi 802.11a/b/g/n/ac.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
Studio USB at a glance
- Camera: 4K, 30 fps
- Microphones: Six-element beamforming array
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See Studio USB mounting and placement.
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Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (Ports: 1 USB-C, 1 audio-in, 1 line in (optional microphone)). Use the cables in the box first; long runs may need the manufacturer's extender.
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Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.
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Set up USB mode. USB video bars (Studio USB, Studio R30) and Sync speakerphones are plug-and-play: connect to the PC and select the Poly device as camera/microphone/speaker in Teams or Zoom, and use Poly Lens Desktop for settings and firmware.
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Update the firmware. Systems onboarded to Poly Lens update automatically overnight. See Updating the firmware below.
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Updating the firmware
Systems onboarded to Poly Lens update automatically overnight. USB peripherals update via Poly Lens Desktop or Windows Update.
Tools:
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Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies
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Polycom Companion (legacy): setup wizard, settings, reset and logs for Poly Studio USB
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Poly Clariti Manager / provisioning server: bulk provisioning and updates
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
Poly's user manual for the Studio USB: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Poly support site.
If something doesn't work
Start with Studio USB troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Studio USB guides
- Studio USB buyer's guide: specs and price
- Studio USB: troubleshooting
- Studio USB: mounting and placement
- Studio USB: Teams, Zoom and Google Meet
- Studio USB: what room size it covers
- Studio USB: price and total room cost
- Studio USB: full specs
- Studio USB: alternatives compared
- Studio USB: accessories
- Studio USB: factory reset
- Studio USB: admin login and settings
- All Poly video bars compared
Related guides
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