The Poly Edge E550 is a desk phone. This guide covers price, what's in the box and how it compares.
Quick facts
| Spec | Detail |
|---|---|
| Price | $298 |
| Part number | 82M91AA |
| Mode | Appliance |
| Display | 5" color IPS LCD, 800 x 480, RGB status lightbar |
| Power | 13 W max; optional 5 V 3 A adapter sold separately |
| Warranty | 1 year limited |
| Line keys | 12 line keys, up to 48 assignments (34 SIP lines) |
| Wireless | Bluetooth 5.0, dual-band Wi-Fi, NFC |
What is the Edge E550?
The Poly Edge E550 is the top model in the Edge E range: a 5-inch 800 x 480 color display, 12 line keys with paging up to 48 assignments, Bluetooth 5.0 and dual-band Wi-Fi. It comes in white or midnight blue.
It is aimed at managers and power users on hosted SIP platforms. Up to two Edge E expansion modules can be added through USB-C. The wired-only Edge E500 has been discontinued at major US resellers, so the E550 is the 5-inch model to buy.
How much does the Edge E550 cost?
The Edge E550 is $298. Pricing for multiple rooms, education and government is available on request. See the Edge E550 price and availability or get a quote for multiple rooms.
What's in the box
- Console
- Handset with handset cord
- Desk stand
- Network (LAN) cable, CAT-5E
- Setup sheet
Edge E550 vs similar desk phones
| Model | Brand | Display | Power | Price |
|---|---|---|---|---|
| Edge E550 | Poly | 5" color IPS LCD, 800 x 480, RGB status lightbar | 13 W max; optional 5 V 3 A adapter sold separately | $298 |
| Edge E450 | Poly | 3.5" primary + 2.4" secondary color IPS LCD, RGB status lightbar | 13 W max; optional 5 V 3 A adapter sold separately | $282 |
| CCX 505 | Poly | 5" color multi-touch LCD, 720 x 1280 | — | $454 |
| SIP-T57W | Yealink | 7" 800 x 480 capacitive adjustable touchscreen | — | $248 |
Edge E550 vs Edge E450: full comparison · All Edge E550 alternatives
Edge E550 compared with
- Edge E550 vs Yealink MP56 E2
- Edge E550 vs Yealink SIP-T54W
- Edge E550 vs Yealink SIP-T57W
- Edge E550 vs Edge E400
FAQ
Is it a Teams or Zoom phone?
Edge E phones are open SIP phones for hosted PBX and UCaaS services. Supported feature sets depend on your call platform.
Does it come with a power supply?
No. It is powered over Ethernet (PoE). A power supply is sold separately for non-PoE or Wi-Fi installs.
Where is the Edge E500?
CDW lists the wired E500 (82M94AA) as discontinued in January 2026. The E550 is the current 5-inch model.
Where is the Edge E550 manual?
Poly publishes it: Edge E550 product page and documentation.
More Edge E550 guides
- Edge E550: setup guide
- Edge E550: troubleshooting
- Edge E550: full specs
- Edge E550: alternatives compared
- All Poly desk phones compared
Specs are Poly's published figures. Prices can change.
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
