Poly Edge E550
Top Edge E SIP phone, 5-inch screen, Wi-Fi, Bluetooth
- Display
- 5" color IPS LCD
- Line keys
- 12 line keys
- Wireless
- Bluetooth 5.0
- Network
- 2 x Gigabit Ethernet
Ships within 1 week.
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| Display | 5" color IPS LCD, 800 x 480, RGB status lightbar |
|---|---|
| Line keys | 12 line keys, up to 48 assignments (34 SIP lines) |
| Wireless | Bluetooth 5.0, dual-band Wi-Fi, NFC |
| Network | 2 x Gigabit Ethernet (RJ-45), PoE IEEE 802.3af Class 4 |
| USB | 1 x USB-C 2.0 (media, storage, headset, expansion module) |
| Headset ports | 1 RJ-9, 1 EHS port (optional APP-51 adapter) |
| Audio | Poly HD Voice, NoiseBlockAI (speakerphone), Acoustic Fence (handset/headset) |
| Microphone response | 150 Hz to 14 kHz |
| Codecs | G.711, G.722, G.722.1, G.729AB, iLBC, Opus |
| Power | 13 W max; optional 5 V 3 A adapter sold separately |
| Warranty | 1 year limited |
In the box
About the Poly Edge E550
The Poly Edge E550 is the top model in the Edge E range: a 5-inch 800 x 480 color display, 12 line keys with paging up to 48 assignments, Bluetooth 5.0 and dual-band Wi-Fi. It comes in white or midnight blue.
It is aimed at managers and power users on hosted SIP platforms. Up to two Edge E expansion modules can be added through USB-C. The wired-only Edge E500 has been discontinued at major US resellers, so the E550 is the 5-inch model to buy.
Good to know
Is it a Teams or Zoom phone?
Edge E phones are open SIP phones for hosted PBX and UCaaS services. Supported feature sets depend on your call platform.
Does it come with a power supply?
No. It is powered over Ethernet (PoE). A power supply is sold separately for non-PoE or Wi-Fi installs.
Where is the Edge E500?
CDW lists the wired E500 (82M94AA) as discontinued in January 2026. The E550 is the current 5-inch model.
Setup guides and answers
- Poly Edge E550: price, specs and setup
- Poly Edge E550 specs, dimensions and weight
- How to set up the Poly Edge E550
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