The Poly Edge E400 is a desk phone. This guide covers price, what's in the box and how it compares.
Quick facts
| Spec | Detail |
|---|---|
| Price | $230 |
| Part number | 82M93AA |
| Mode | Appliance |
| Display | 3.5" primary + 2.4" secondary color IPS LCD, RGB status lightbar |
| Power | 13 W max; optional 5 V 3 A adapter sold separately |
| Warranty | 1 year limited |
| Line keys | 14 line keys (8+6 on two displays), up to 44 assignments |
| Wireless | NFC (no Bluetooth or Wi-Fi) |
What is the Edge E400?
The Poly Edge E400 is a dual-display SIP desk phone: a 3.5-inch main screen plus a 2.4-inch side screen with six extra line keys, for 14 keys in total. It is built for receptionists and staff who watch many lines and contacts.
The USB-C port supports headsets and Edge E expansion modules. It has no Bluetooth or Wi-Fi; the Edge E450 adds both.
How much does the Edge E400 cost?
The Edge E400 is $230. Pricing for multiple rooms, education and government is available on request. See the Edge E400 price and availability or get a quote for multiple rooms.
What's in the box
- Console
- Handset with handset cord
- Desk stand
- Network (LAN) cable, CAT-5E
- Setup sheet
Edge E400 vs similar desk phones
| Model | Brand | Display | Power | Price |
|---|---|---|---|---|
| Edge E400 | Poly | 3.5" primary + 2.4" secondary color IPS LCD, RGB status lightbar | 13 W max; optional 5 V 3 A adapter sold separately | $230 |
| Edge E450 | Poly | 3.5" primary + 2.4" secondary color IPS LCD, RGB status lightbar | 13 W max; optional 5 V 3 A adapter sold separately | $282 |
| Edge E550 | Poly | 5" color IPS LCD, 800 x 480, RGB status lightbar | 13 W max; optional 5 V 3 A adapter sold separately | $298 |
| SIP-T57W | Yealink | 7" 800 x 480 capacitive adjustable touchscreen | — | $248 |
Edge E400 vs Edge E450: full comparison · All Edge E400 alternatives
Edge E400 compared with
- Edge E400 vs Yealink SIP-T57W
- Edge E400 vs Yealink MP54 E2
- Edge E400 vs Edge E450
- Edge E400 vs Edge E550
FAQ
Is it a Teams or Zoom phone?
Edge E phones are open SIP phones for hosted PBX and UCaaS services. Supported feature sets depend on your call platform.
Does it come with a power supply?
No. It is powered over Ethernet (PoE). A power supply is sold separately for non-PoE or Wi-Fi installs.
Can I add an expansion module?
Yes, through the USB-C port. Poly Edge E expansion modules are sold separately.
Where is the Edge E400 manual?
Poly publishes it: Edge E400 product page and documentation.
More Edge E400 guides
- Edge E400: setup guide
- Edge E400: troubleshooting
- Edge E400: full specs
- Edge E400: alternatives compared
- All Poly desk phones compared
Specs are Poly's published figures. Prices can change.
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
