The Poly CCX 400 is a desk phone. This guide covers price, Teams, Zoom and Google Meet support, what's in the box and how it compares.
Quick facts
| Spec | Detail |
|---|---|
| Price | $333 |
| Part number | 848Z8AA |
| Platforms | Teams |
| Mode | Appliance |
| Display | 5" color multi-touch LCD, 720 x 1280 |
| Power | 13 W max |
| OS | Android 12 |
| Warranty | 1 year limited |
What is the CCX 400?
The Poly CCX 400 is an entry-level business media phone with a 5-inch color touchscreen. It is sold in Microsoft Teams and open SIP versions and runs Android.
Contacts, meetings and voicemail are on the touchscreen, with a handset, speakerphone and RJ-9/EHS headset ports. It is wired and PoE powered, with no Wi-Fi or Bluetooth. It suits office workers who want a touchscreen Teams phone without paying for the CCX 505's wireless.
How much does the CCX 400 cost?
The CCX 400 is $333. Pricing for multiple rooms, education and government is available on request. See the CCX 400 price and availability or get a quote for multiple rooms. Price and total room cost
Does the CCX 400 work with Teams, Zoom and Google Meet?
It runs Microsoft Teams natively. It's a desk phone that runs the calling platform itself, so it signs in with a user or shared-device account and needs no computer. Platform details
What's in the box
- Console
- Handset with handset cord
- Desk stand
- Network (LAN) cable, CAT-5E
- Setup sheet
CCX 400 vs similar desk phones
| Model | Brand | Display | Power | Price |
|---|---|---|---|---|
| CCX 400 | Poly | 5" color multi-touch LCD, 720 x 1280 | 13 W max | $333 |
| CCX 350 | Poly | 2.8" color LCD, 640 x 480, non-touch, dark mode | 13 W max | $375 |
| CCX 505 | Poly | 5" color multi-touch LCD, 720 x 1280 | — | $454 |
| MP54 E2 | Yealink | 4" 480 x 800 capacitive touchscreen, two-angle stand | — | $224 |
CCX 400 vs CCX 350: full comparison · All CCX 400 alternatives
CCX 400 compared with
- CCX 400 vs CCX 350
- CCX 400 vs Yealink MP58-WH E2
- CCX 400 vs Yealink SIP-T58W
- CCX 400 vs Yealink MP54 E2
FAQ
Teams or SIP?
Both are sold: the Teams version runs native Microsoft Teams; the open SIP version works with SIP call platforms.
Does it have Bluetooth or Wi-Fi?
No. For Wi-Fi and Bluetooth choose the CCX 505.
Is there a power supply?
The PoE model ships without one; a version with power supply (84C14AA) is also listed.
Where is the CCX 400 manual?
Poly publishes it: CCX 400 product page and documentation.
More CCX 400 guides
- CCX 400: setup guide
- CCX 400: troubleshooting
- CCX 400: Teams, Zoom and Google Meet
- CCX 400: price and what else you need
- CCX 400: full specs
- CCX 400: alternatives compared
- All Poly desk phones compared
Specs are Poly's published figures. Prices can change.
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
