How to set up the Neat Center

How to set up the Neat Center, from unboxing to a working test. It's a companion camera: it works alongside the Bar Pro, Bar Generation 2, Board Pro and Board 50, which runs the meeting.

Before you start: check the box

• Neat Center
• Ethernet cable (3 m)
• Ceiling mount
• Table mount

What you need

• Ports on the Center: Ports: PoE/Ethernet, USB-C (debug only).
• Power: PoE (IEEE 802.3af Class 0); in call 6-9W.

Center at a glance

• Cameras: 3 x 8 MP, ƒ/2.4, 162° horizontal field of view (360-degree view)
• Microphones: 16 in beamforming array, 360-degree pickup 16.5 feet (5 meters)

Step by step

1. Place it on the table. Put it in the middle of the table, within 16 ft of every seat, with nothing taller than it nearby. Run the cable under the table to the bar. See Center mounting and placement.

2. Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector (802.3af); that one cable powers it and connects it to the network. Then connect the cables your setup needs (Ports: PoE/Ethernet, USB-C (debug only)).

3. Add it to the room system. With the host powered on, the Center is detected automatically. Check the host's settings or admin portal lists it, then set it as a companion camera.

4. Update the firmware. Neat devices are preconfigured to update automatically: once connected they check the Stable channel and install available software, unless automatic updates are turned off. How to update the Center

5. Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.

Neat apps you'll use

• Neat Pulse: cloud management platform incl. automatic, scheduled, delayed and manual software updates

Manual and documentation

Neat's product page for the Center: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Neat support site.

If something doesn't work

Start with Center troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More Center guides

• Center buyer's guide: specs and price
• Center: troubleshooting
• Center: firmware updates
• Center: mounting and placement
• Center: Teams, Zoom and Google Meet
• Center: what room size it covers
• Center: price and total room cost
• Center: full specs
• Center: accessories
• Center: factory reset

Related guides

• How to mount the Neat Center
• How to set up a conference room camera
• How to Set Up a Conference Room for Video Meetings
• How to Set Up a Logitech Conference Room Camera
• How to set up a Yealink MeetingBar
• How to Set Up Conference Room Microphones

All setup guides →