How to set up the AVer CP10 G2, from unboxing to a working test. It pairs with the VB370A over the network to start and control meetings.

Before you start: check the box
- CP10 G2
- Power adapter
- Power cord
- RJ-45 cable holder
What you need
- Ports on the CP10 G2: Network: RJ-45 x 1, PoE+.
- To pair: the VB370A on the same network subnet.
- Power: 12V/2A adapter; 24W.
Step by step
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Pick the position. Place it at the head or center of the table where people can reach it, on its table or riser mount, and route the cable under the table or through a grommet. See CP10 G2 mounting and placement.
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Connect power and cables. Connect the power adapter (or a PoE port, if you'd rather run one cable). Then connect the included cables. Use the cables in the box first; long runs may need the manufacturer's extender.
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Pair it with the room system. A paired iPad/tablet or touch panel (e.g., CP10 G2) must be on the same LAN.
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Update the firmware. The device reboots during the update; keep the power cable connected, since unplugging it can damage the device. See Updating the firmware below.
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Run a test meeting. Start a meeting from the controller, then mute, change the volume and share content from it. Check that the bar or room PC responds each time.
Updating the firmware
The device reboots during the update; keep the power cable connected, since unplugging it can damage the device. VB370A firmware is updated manually through its web interface, and some versions must be installed in sequence (e.g., 0.1.1002.82 before 0.1.1004.44).
Tools:
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AVer Device Utility / AVer IP Finder: find a device's IP on the LAN and change DHCP/static IP
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Device web interface: browse to the device IP; default password aver4321 (account/password must be set at first login)
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Don't unplug power or USB while an update runs.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
AVer's product page for the CP10 G2: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the AVer support site.
If something doesn't work
Start with CP10 G2 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More CP10 G2 guides
- CP10 G2 buyer's guide: specs and price
- CP10 G2: troubleshooting
- CP10 G2: mounting and placement
- CP10 G2: Teams, Zoom and Google Meet
- CP10 G2: price and total room cost
- CP10 G2: full specs
- CP10 G2: alternatives compared
- All AVer touch controllers compared
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