How to set up the Cisco Room Kit Pro G2, from unboxing to a working test. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.
Before you start: check the box
- Codec Pro G2
- Quad Camera
- Quad Camera power supply
- Quad Camera wall-mount bracket
- Room Navigator with table stand
- Codec mounting brackets
- 3x HDMI 2.1b cables, 2 m
- Ethernet cable, 1.5 m
- Power cord
What you need
- Ports on the Room Kit Pro G2: Video inputs: 5x HDMI 2.0 (up to 5K30 on inputs 1–4), 1x USB-C (up to 5K30), 1x USB-A; Video outputs: 3x HDMI 2.0 (output 1 up to 8K30 in a future release; 4K60 today); Audio inputs: 4x 48 V phantom mic inputs (Euroblock), up to 8 digital mics over PoE; Network: 1G LAN, 10G peripheral port, 8x PoE/PoE+/PoE++ (120 W), Wi-Fi 6E (radio versions).
- For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, a touch controller, and a Webex, Teams or Zoom account and license for the room.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See Room Kit Pro G2 mounting and placement.
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Connect power and cables. Connect the power adapter (or a PoE port, if you'd rather run one cable). Then connect the cables your setup needs (Video inputs: 5x HDMI 2.0 (up to 5K30 on inputs 1–4), 1x USB-C (up to 5K30), 1x USB-A; Video outputs: 3x HDMI 2.0 (output 1 up to 8K30 in a future release; 4K60 today); Audio inputs: 4x 48 V phantom mic inputs (Euroblock), up to 8 digital mics over PoE; Network: 1G LAN, 10G peripheral port, 8x PoE/PoE+/PoE++ (120 W)). Use the cables in the box first; long runs may need the manufacturer's extender.
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Set up appliance mode. Follow the on-screen setup to choose the platform (Teams Rooms, Zoom Rooms or other) and sign in with the room's account.
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Set up USB mode. Connect the Room Kit Pro G2 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Room Kit Pro G2 as the camera, microphone and speaker.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
- Don't unplug power or USB while an update runs.
- Close Teams, Zoom and other apps that use the device before updating it from a computer.
- Update one room first, test a call, then roll out to the rest.
Manual and documentation
Cisco's product page for the Room Kit Pro G2: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.
If something doesn't work
Start with Room Kit Pro G2 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Room Kit Pro G2 guides
- Room Kit Pro G2 buyer's guide: specs and price
- Room Kit Pro G2: troubleshooting
- Room Kit Pro G2: mounting and placement
- Room Kit Pro G2: Teams, Zoom and Google Meet
- Room Kit Pro G2: what room size it covers
- Room Kit Pro G2: price and total room cost
- Room Kit Pro G2: full specs
- Room Kit Pro G2: alternatives compared
- Room Kit Pro G2: accessories
- All Cisco room kits compared
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