How to set up the Cisco Codec Pro G2, from unboxing to a working test. It's the room's codec: it runs the meeting platform and connects to the cameras, microphones, speakers and displays you choose for the room.
Before you start: check the box
- Codec Pro G2
- Mounting brackets
- Antenna (radio version)
- Power cord
What you need
- Ports on the Codec Pro G2: Video inputs: 5x HDMI 2.0 (up to 5K30 on inputs 1–4), 1x USB-C (up to 5K30), 1x USB-A; Video outputs: 3x HDMI 2.0 (up to 4K60; 8K30 on output 1 in a future release); Audio inputs: 4x 48 V phantom mic inputs (Euroblock), HDMI, USB, up to 8 digital mics over PoE; Audio outputs: 2x balanced line out (Euroblock), HDMI, USB, AES67 over IP; Network: 1G LAN, 10G peripheral port, 8x PoE/PoE+/PoE++ (120 W), Wi-Fi 6E (radio versions).
- For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, a touch controller, and a Webex, Teams or Zoom account and license for the room.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
- Power: Up to 270 W.
Step by step
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Find a home for it. Mount it behind the display or under the table where it gets airflow and the cables to the camera, display and controller reach without extenders. See Codec Pro G2 mounting and placement.
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Connect power and cables. Connect the power adapter (or a PoE port, if you'd rather run one cable). Then connect the cables your setup needs (Video inputs: 5x HDMI 2.0 (up to 5K30 on inputs 1–4), 1x USB-C (up to 5K30), 1x USB-A; Video outputs: 3x HDMI 2.0 (up to 4K60; 8K30 on output 1 in a future release); Audio inputs: 4x 48 V phantom mic inputs (Euroblock), HDMI, USB, up to 8 digital mics over PoE; Audio outputs: 2x balanced line out (Euroblock), HDMI, USB, AES67 over IP; Network: 1G LAN, 10G peripheral port, 8x PoE/PoE+/PoE++ (120 W)). Long runs may need the manufacturer's extender.
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Set up appliance mode. Follow the on-screen setup to choose the platform (Teams Rooms, Zoom Rooms or other) and sign in with the room's account.
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Set up USB mode. Connect the Codec Pro G2 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Codec Pro G2 as the device.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Test it. Check the Codec Pro G2 works with the rest of the room before you hand it over.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
- Don't unplug power or USB while an update runs.
- Close Teams, Zoom and other apps that use the device before updating it from a computer.
- Update one room first, test a call, then roll out to the rest.
Manual and documentation
Cisco's product page for the Codec Pro G2: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.
If something doesn't work
Start with Codec Pro G2 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Codec Pro G2 guides
- Codec Pro G2 buyer's guide: specs and price
- Codec Pro G2: troubleshooting
- Codec Pro G2: mounting and placement
- Codec Pro G2: Teams, Zoom and Google Meet
- Codec Pro G2: what room size it covers
- Codec Pro G2: price and total room cost
- Codec Pro G2: full specs
- Codec Pro G2: alternatives compared
- Codec Pro G2: accessories
- All Cisco room kits compared
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