How to set up the Yealink UH37

How to set up the Yealink UH37, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.

Before you start: check the box

• Headset
• Carrying case
• Quick start guide

What you need

• A computer with a free USB port. Plug directly into the computer rather than through a hub where possible.

Step by step

1. Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.

2. Connect it. Connect the USB cable to the computer; it powers the UH37. Plug straight into the computer rather than a hub where you can.

3. Set up USB mode. Connect the UH37 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the UH37 as the microphone and speaker. Install Yealink USB Connect for firmware updates and device settings.

4. Update the firmware. Do not unplug devices during an upgrade. See Updating the firmware below.

5. Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.

Updating the firmware

Do not unplug devices during an upgrade.

Tools:

• Yealink Management Cloud Service (YMCS): cloud device management and firmware

• Yealink USB Connect / RoomConnect (PC): firmware updates and settings for USB cameras and speakerphones

• Don't unplug power or USB while an update runs.

• Close Teams, Zoom and other apps that use the device before updating it from a computer.

• In a big rollout, update one device first, make a test call, then roll out to everyone else.

Manual and documentation

Yealink's user manual for the UH37: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.

If something doesn't work

Start with UH37 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More UH37 guides

• UH37 buyer's guide: specs and price
• UH37: troubleshooting
• UH37: Teams, Zoom and Google Meet
• UH37: full specs
• UH37: alternatives compared
• All Yealink business headsets compared

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