Guide

How to set up the Yealink CP925

Updated

How to set up the Yealink CP925, from unboxing to a working test. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.

How to set up the Yealink CP925
Set up the Yealink CP925: what you need, PoE, appliance and USB mode, firmware and a test.

What you need

  • Ports on the CP925: Wireless: Wi-Fi 2.4/5 GHz (802.11a/b/g/n), Bluetooth 4.2.
  • For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
  • Power: Power over Ethernet.

CP925 at a glance

  • Display: 4-inch multi-touch, 480 x 800
  • Microphones: 6-mic array for voice pickup + 1 for noise cancellation
  • Expansion: Optional Bluetooth wireless microphones

Step by step

  1. Pick the position. Put it in the middle of the table, away from laptops, projector fans and HVAC vents, with nothing covering the microphones.

  2. Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector; that one cable powers it and connects it to the network.

  3. Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.

  4. Sign in. Follow the on-screen setup to choose the platform and sign in with the room's or user's account, or let your provisioning server configure it.

  5. Set up USB mode. Connect the CP925 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the CP925 as the microphone and speaker. Install Yealink USB Connect for firmware updates and device settings.

  6. Update the firmware. Do not unplug devices during an upgrade. See Updating the firmware below.

  7. Run a test call. Join a test meeting, talk from the farthest seat, and ask the far end whether you're clear, at a good level and without echo.

Updating the firmware

Do not unplug devices during an upgrade.

Tools:

  • Yealink Management Cloud Service (YMCS): cloud device management and firmware

  • Yealink Device Management Platform: on-premises device management

  • Yealink USB Connect / RoomConnect (PC): firmware updates and settings for USB cameras and speakerphones

  • Microsoft Teams Admin Center: firmware and management for Teams-edition devices

  • Don't unplug the network cable while an update runs.

  • Close Teams, Zoom and other apps that use the device before updating it from a computer.

  • Update one room first, test a call, then roll out to the rest.

Manual and documentation

Yealink's product page for the CP925: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.

If something doesn't work

Start with CP925 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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