How to set up the Yealink CP50

How to set up the Yealink CP50, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a microphone and speaker in any meeting app.

What you need

• Ports on the CP50: USB to PC/OPS; Ethernet to Yealink terminal or UVC camera.
• For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.

CP50 at a glance

• Microphones: 8-element omnidirectional array
• Expansion: Daisy-chain up to 8 mics with CPE40 over PoE cable

Step by step

1. Pick the position. Put it in the middle of the table, away from laptops, projector fans and HVAC vents, with nothing covering the microphones.

2. Connect it. Connect the USB cable to the computer; it powers the CP50. Plug straight into the computer rather than a hub where you can.

3. Set up USB mode. Connect the CP50 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the CP50 as the microphone and speaker. Install Yealink USB Connect for firmware updates and device settings.

4. Update the firmware. Do not unplug devices during an upgrade. See Updating the firmware below.

5. Run a test call. Join a test meeting, talk from the farthest seat, and ask the far end whether you're clear, at a good level and without echo.

Updating the firmware

Do not unplug devices during an upgrade.

Tools:

• Yealink Management Cloud Service (YMCS): cloud device management and firmware

• Yealink USB Connect / RoomConnect (PC): firmware updates and settings for USB cameras and speakerphones

• Don't unplug power or USB while an update runs.

• Close Teams, Zoom and other apps that use the device before updating it from a computer.

• Update one room first, test a call, then roll out to the rest.

Manual and documentation

Yealink's product page for the CP50: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.

If something doesn't work

Start with CP50 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

More CP50 guides

• CP50 buyer's guide: specs and price
• CP50: troubleshooting
• CP50: Teams, Zoom and Google Meet
• CP50: what room size it covers
• CP50: price and total room cost
• CP50: full specs
• CP50: alternatives compared
• All Yealink speakerphones compared

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