How to set up the Yealink BH71, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Before you start: check the box
- BHM711 headset
- Eartips
- USB-C cable
- Carrying case (BH71) or charging case + BT51A dongle (BH71 Pro)
- Quick start guide
What you need
- Ports on the BH71: Bluetooth: Bluetooth 5.3, pairs 8, 2 simultaneous.
- A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
Step by step
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Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.
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Charge and connect it. Charge the BH71 fully, then connect it to the computer with the USB cable or the Bluetooth dongle. It runs on battery or USB power.
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Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.
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Set up USB mode. Connect the BH71 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the BH71 as the microphone and speaker. Install Yealink USB Connect for firmware updates and device settings.
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Update the firmware. Do not unplug devices during an upgrade. See Updating the firmware below.
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Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.
Updating the firmware
Do not unplug devices during an upgrade.
Tools:
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Yealink Management Cloud Service (YMCS): cloud device management and firmware
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Yealink USB Connect / RoomConnect (PC): firmware updates and settings for USB cameras and speakerphones
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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In a big rollout, update one device first, make a test call, then roll out to everyone else.
Manual and documentation
Yealink's user manual for the BH71: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.
If something doesn't work
Start with BH71 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More BH71 guides
- BH71 buyer's guide: specs and price
- BH71: troubleshooting
- BH71: Teams, Zoom and Google Meet
- BH71: full specs
- BH71: alternatives compared
- All Yealink business headsets compared
Related guides
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