Guide

Join Zoom or Google Meet from a Microsoft Teams Room

Updated

Yes, a Microsoft Teams Room can join Zoom, Cisco Webex and Google Meet meetings using Direct Guest Join. An admin turns on the platforms you want, the room mailbox keeps the invite details, and a Join button appears on the console for those meetings. Zoom and Google Meet can also be joined by meeting ID. Direct Guest Join works with both Teams Rooms Basic and Pro licenses.

Join Zoom or Google Meet from a Microsoft Teams Room
Teams Rooms can join Zoom, Webex and Google Meet with Direct Guest Join. Enable it, keep invite bodies in the room mailbox, then tap Join or join by meeting ID.

How Direct Guest Join works

The Teams Room opens the other platform's web client in the background and joins as a guest, using WebRTC. It needs direct internet access to that platform. No Zoom Rooms or Meet license is used.

Platform Join from calendar Join by meeting ID
Zoom Yes Yes
Google Meet Yes Yes
Cisco Webex Yes No

Microsoft's feature comparison lists Zoom, Webex and Google Meet guest join on both Teams Rooms on Windows and Android. Menu names and rollout timing can differ by device, so check Microsoft's current "third-party meetings" documentation for your device type.

Setup: step by step

1. Let the room mailbox keep invite details

Teams Rooms reads the meeting link from the invite body. Exchange often strips it. In Exchange Online PowerShell, run:

Set-CalendarProcessing room@contoso.com -ProcessExternalMeetingMessages $True -DeleteComments $False
  • ProcessExternalMeetingMessages $True lets the room accept invites from outside your organization.
  • DeleteComments $False keeps the invite body, which holds the Zoom or Meet link.

2. Stop link rewriting

If Defender Safe Links or another scanner rewrites URLs, the room can't recognize them. Add exceptions such as *.zoom.us/*, *.zoom.com/*, *.webex.com/* and *.meet.google.com/* to the "do not rewrite" list.

3. Allow the traffic

Firewalls and web filters must let the room reach each platform without authentication. Use each platform's published URL and IP lists.

4. Turn on the platforms

  • On the device (Windows): console > More > Settings, sign in as admin, open Meetings, choose the provider, choose Join with room info or Join with custom info, then Save and exit. The device restarts.
  • Teams Rooms Pro Management portal: Rooms > room > Settings > Meetings, toggle Zoom, Webex or Google Meet, Apply. Bulk changes are possible.
  • Android: settings are available on the device and through supported management tools; menu names vary by manufacturer.

How to join a Zoom or Meet call from the room

  • From the calendar: book the room in the meeting (or forward the external invite to the room). At meeting time, tap Join on the console.
  • By ID: on the console, choose the join-with-ID option, pick Zoom or Google Meet, and enter the meeting ID and passcode (Zoom) or meeting code (Meet).

Limits to know

Direct Guest Join is a guest experience, not a full native room:

Feature Direct Guest Join
Video Up to 720p, 30 fps send and receive
Displays One front-of-room display
Content Receive only; can't share HDMI or a content camera into the meeting
Camera PTZ, reactions, lobby control, mic mute sync Not available
Layouts, participant list, chat view Available (depends on platform)

Better quality: SIP join

Teams Rooms Pro with a paid SIP dialing plan can join SIP-capable meetings at up to 1080p with two displays. If SIP is on and an invite lacks a SIP dial string, the room falls back to Direct Guest Join from the calendar. Join by ID doesn't fall back, so enable SIP only if your users mainly join SIP-capable meetings.

When to choose a dual-platform room instead

If most of a room's meetings are on Zoom, guest join's limits get old fast. Options:

More: how to join a meeting from a Teams Room and Teams Rooms troubleshooting.

Rooms split between Teams and Zoom? Tell us how each room is used and we'll recommend the right platform setup.

Related guides

All teams, zoom and meet guides →

Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →

In this guide

Products mentioned

Get a quote