How to set up the Logitech RoomMate, from unboxing to a working test. It's the room's computer: it runs the meeting platform and connects to the camera, audio, displays and touch controller.
Before you start: check the box
- Logitech RoomMate
- Power supply
- AC cable
- Mounting plate
- Remote control
- User documentation
What you need
- Ports on the RoomMate: Video out/in: 2 x HDMI out (up to 1080p), 1 x HDMI in; USB: 3x Type A 2.0; Network: 10/100/1G Ethernet, Wi-Fi 802.11a/b/g/n/ac.
- For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, a touch controller, and a Teams or Zoom account and license for the room.
- Power: 100-240V, 19V, 4.74A.
Step by step
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Find a home for it. Mount it behind the display or under the table where it gets airflow and the cables to the camera, display and controller reach without extenders. See RoomMate mounting and placement.
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Connect power and cables. Connect the power cord. Then connect the cables your setup needs (Video out/in: 2 x HDMI out (up to 1080p), 1 x HDMI in; USB: 3x Type A 2.0; Network: 10/100/1G Ethernet). Use the cables in the box first; long runs may need the manufacturer's extender.
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Run Teams Rooms setup. Connect the displays, camera, audio and touch console, then power on. The room software setup starts on the display: sign in with the room's resource account, then enroll the room in Teams Rooms Pro Management or your device management tool.
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Update the firmware. CollabOS devices (Rally Bar family, MeetUp 2, RoomMate, Tap IP/Tap Scheduler) run CollabOS and are updated through Logitech Sync Portal or the room platform's own update path (Logitech publishes a Google, Microsoft & Zoom Room Update Guide). How to update the RoomMate
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Run a test call. Join a test meeting from the touch controller and check the camera, microphones, speakers and content sharing all work through the room PC.
Logitech apps you'll use
- Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
- Logitech Sync App (room PC, v3.4+ for MeetUp 2): manages/updates USB room devices attached to a dedicated room computer
- Local Network Access (LNA): on-device HTTPS web UI for CollabOS devices (CollabOS 1.6+)
- CollabOS on-device system settings: reachable from the touch controller, remote or hardware button in appliance mode
Manual and documentation
Logitech's user manual for the RoomMate: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with RoomMate troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More RoomMate guides
- RoomMate buyer's guide: specs and price
- RoomMate: troubleshooting
- RoomMate: firmware updates
- RoomMate: mounting and placement
- RoomMate: Teams, Zoom and Google Meet
- RoomMate: price and total room cost
- RoomMate: full specs
- RoomMate: alternatives compared
- RoomMate: accessories
- RoomMate: factory reset
- RoomMate: admin login and settings
Related guides
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