How to set up the Logitech MeetUp, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera, microphone and speaker in any meeting app.
Before you start: check the box
- MeetUp ConferenceCam
- Remote control
- USB cable (5 m)
- Power supply
- Wall mount and hardware
- User documentation
What you need
- Ports on the MeetUp: USB, Bluetooth.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
MeetUp at a glance
- Camera: 4K Ultra HD, motorized pan ±25° and tilt ±15°
- Microphones: 3 beamforming elements, 4 m pickup (5 m with Expansion Mic)
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. Supported mounting: Integrated table/wall mount; optional TV mount. See MeetUp mounting and placement.
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Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (USB). Use the cables in the box first; long runs may need the manufacturer's extender.
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Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.
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Set up USB mode. Connect the MeetUp to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the MeetUp as the camera, microphone and speaker. In USB mode the video bar acts as the computer's camera, microphone and speaker (Logitech describes Appliance, USB and BYOD modes). Connect the bar to the laptop/room PC with the supplied USB cable (no unnecessary adapters or hubs), then pick the Logitech device as camera, microphone and speaker in the Teams/Zoom device settings.
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Update the firmware. Devices attached by USB to a room PC are updated with the Logitech Sync app (select the device, install the available update, reboot the host). See Updating the firmware below.
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Updating the firmware
Devices attached by USB to a room PC are updated with the Logitech Sync app (select the device, install the available update, reboot the host). A pink blinking LED on video bars means an update is in progress; do not unplug power.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
Logitech's user manual for the MeetUp: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with MeetUp troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More MeetUp guides
- MeetUp buyer's guide: specs and price
- MeetUp: troubleshooting
- MeetUp: mounting and placement
- MeetUp: Teams, Zoom and Google Meet
- MeetUp: what room size it covers
- MeetUp: price and total room cost
- MeetUp: full specs
- MeetUp: alternatives compared
- All Logitech video bars compared
Related guides
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