How to set up the Jabra PanaCast 20, from unboxing to a working test. It's a USB webcam: plug it into your computer and it shows up as a camera, microphone and speaker in any meeting app.
Before you start: check the box
- PanaCast 20
- Carry case
- USB-C to USB-A cable 1.5m (USB 3.0)
What you need
- Ports on the PanaCast 20: USB-C; USB: USB 3.0, USB 2.0 (supplying more than 500mA).
- A computer with a free USB port. Plug directly into the computer rather than through a hub where possible.
PanaCast 20 at a glance
- Camera: 13 megapixels, 1/3.2" sensor
- Microphones: 3 MEMS
Step by step
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Connect it. Connect the USB cable to the computer; it powers the PanaCast 20. Plug straight into the computer rather than a hub where you can.
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Set up USB mode. Connect the PanaCast 20 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the PanaCast 20 as the camera, microphone and speaker. Connect the camera or speakerphone to the PC with the supplied USB cable and select the Jabra device as camera, microphone and speaker in Teams/Zoom. Install Jabra Direct to check for firmware and change settings.
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Update the firmware. Update firmware with Jabra Direct on the PC; settings like Intelligent Zoom and Vivid HDR are toggled in Jabra Direct. How to update the PanaCast 20
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Make a test call. Join a test meeting, check you're centered and well lit in the preview, and ask the other side whether video and audio are clear.
Jabra apps you'll use
- Jabra Direct (PC): firmware updates and settings for USB cameras and speakerphones
- Jabra Plus (Management): cloud room management, firmware policy per room configuration
- Jabra Xpress: IT mass deployment of settings and firmware
Manual and documentation
Jabra's user manual for the PanaCast 20: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Jabra support site.
If something doesn't work
Start with PanaCast 20 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More PanaCast 20 guides
- PanaCast 20 buyer's guide: specs and price
- PanaCast 20: troubleshooting
- PanaCast 20: firmware updates
- PanaCast 20: Teams, Zoom and Google Meet
- PanaCast 20: full specs
- PanaCast 20: alternatives compared
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