Does the Cisco Desk Pro G2 work with Microsoft Teams, Zoom and Google Meet? Here's what it supports and how each one works. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.
Compatibility at a glance
| Platform | Certified appliance | Works over USB | USB certified |
|---|---|---|---|
| Microsoft Teams / Teams Rooms | Yes | Yes | Yes |
| Zoom / Zoom Rooms | Yes | Yes | Yes |
| Google Meet | Not certified | Yes | Not certified |
| Webex | Yes | Yes | Yes |
Based on Cisco's published compatibility. Certification can vary by firmware and configuration, so check the manufacturer's current list before a large rollout.
Desk Pro G2 with Webex
Webex devices are registered to Control Hub and licensed per device. In USB mode the Desk Pro G2 works with regular Webex on a laptop, with no room license. More on Webex
Desk Pro G2 with Microsoft Teams Rooms
Teams Rooms devices sign in with a dedicated room resource account and need a Teams Rooms license (Basic or Pro) assigned to that account. In USB mode the Desk Pro G2 works with regular Microsoft Teams on a laptop, with no room license. More on Microsoft Teams Rooms
Desk Pro G2 with Zoom Rooms
Zoom Rooms appliances need a Zoom Rooms license for the room. In USB mode the Desk Pro G2 works with regular Zoom on a laptop, with no room license. More on Zoom Rooms
Desk Pro G2 with any other app (BYOD)
Over USB the Desk Pro G2 is a standard camera, microphone and speaker, so it works with Teams, Zoom, Google Meet, Webex, GoTo and others, including Google Meet even though it isn't certified for it. More on BYOD rooms
Appliance or USB: which should you use?
Appliance mode gives the room a one-touch join button and no PC to maintain, but it ties the room to one main platform. USB mode lets anyone plug in a laptop and use whatever app the meeting is on. Many businesses run appliance mode for their main platform and use the BYOD/HDMI input for guests.
More Desk Pro G2 guides
- Desk Pro G2 buyer's guide: specs and price
- Desk Pro G2: setup guide
- Desk Pro G2: troubleshooting
- Desk Pro G2: mounting and placement
- Desk Pro G2: what room size it covers
- Desk Pro G2: price and total room cost
- Desk Pro G2: full specs
- Desk Pro G2: alternatives compared
- Desk Pro G2: accessories
- All Cisco collaboration boards compared
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