Guide

Cisco Desk with Teams, Zoom and Google Meet

Updated

Does the Cisco Desk work with Microsoft Teams, Zoom and Google Meet? Here's what it supports and how each one works. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.

Cisco Desk with Teams, Zoom and Google Meet
Cisco Desk with Webex: certified appliance support, USB use with any app, licenses and setup.

Compatibility at a glance

Platform Certified appliance Works over USB USB certified
Microsoft Teams / Teams Rooms Not certified Yes Not certified
Zoom / Zoom Rooms Not certified Yes Not certified
Google Meet Not certified Yes Not certified
Webex Yes Yes Yes

Based on Cisco's published compatibility. Certification can vary by firmware and configuration, so check the manufacturer's current list before a large rollout.

Desk with Webex

Webex devices are registered to Control Hub and licensed per device. In USB mode the Desk works with regular Webex on a laptop, with no room license. More on Webex

Desk with any other app (BYOD)

Over USB the Desk is a standard camera, microphone and speaker, so it works with Teams, Zoom, Google Meet, Webex, GoTo and others, including Teams, Zoom and Google Meet even though it isn't certified for them. More on BYOD rooms

Appliance or USB: which should you use?

Appliance mode gives the room a one-touch join button and no PC to maintain, but it ties the room to one main platform. USB mode lets anyone plug in a laptop and use whatever app the meeting is on. Many businesses run appliance mode for their main platform and use the BYOD/HDMI input for guests.

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