How to set up the AVer VB370A, from unboxing to a working test. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.
Before you start: check the box
- VB370A
- Power adapter
- Power cable
- Remote control
- HDMI cable
- Tripod screw (x2)
- Wall-mount bracket
- Drilling paper
What you need
- Ports on the VB370A: Interfaces: HDMI out x2, HDMI in x1, USB Type-A x3, USB 3.0 Type-C (DP Alt Mode), RJ-45, line in, Wi-Fi, Bluetooth LE.
- For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, a touch controller, and a Zoom account and license for the room.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
- Power: DC 12V/6.25A, 90W.
VB370A at a glance
- PTZ camera: 1/2.8" Sony 4K Exmor CMOS, 4.5X hybrid optical, 18X total zoom, DFOV 92°
- Fixed camera: 1/2.5" Sony 4K Exmor CMOS, DFOV 120°
- Microphones: 14 beamforming elements, 10 meters pickup
- Expansion: Up to 2 daisy-chain mics, 1 speakerphone
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See VB370A mounting and placement.
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Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (Interfaces: HDMI out x2, HDMI in x1, USB Type-A x3, USB 3.0 Type-C (DP Alt Mode), RJ-45, line in). Use the cables in the box first; long runs may need the manufacturer's extender.
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Set up appliance mode. VB370A (Android): on first power-up set location, time zone and language, then select a mode (Zoom Rooms, AVer Call, Mago or AVer BYOD). Change modes later via Android launcher > Video Service Provider (default device password aver4321) or the web interface; the device restarts.
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Set up USB mode. Connect the VB370A to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the VB370A as the camera, microphone and speaker. AVer USB bars and cameras (VB342 Pro, VB350, VB150, CAM520 Pro3, CAM550, CAM570, VC520 Pro3) and the FONE540 are plug-and-play: connect the included USB cable, open the conferencing software and select the AVer device for video and audio. For network features, connect Ethernet (DHCP by default), find the IP with AVer Device Utility/IP Finder or Room Management, and log in to the web interface with the default password aver4321, which forces a new account and password.
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Update the firmware. Update manually through the web interface; install intermediate versions first when the release notes require it (0.1.1002.82 before 0.1.1004.44). How to update the VB370A
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
AVer apps you'll use
- AVer Device Utility / AVer IP Finder: find a device's IP on the LAN and change DHCP/static IP
- Device web interface: browse to the device IP; default password aver4321 (account/password must be set at first login)
Manual and documentation
AVer's product page for the VB370A: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the AVer support site.
If something doesn't work
Start with VB370A troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More VB370A guides
- VB370A buyer's guide: specs and price
- VB370A: troubleshooting
- VB370A: firmware updates
- VB370A: mounting and placement
- VB370A: Teams, Zoom and Google Meet
- VB370A: what room size it covers
- VB370A: price and total room cost
- VB370A: full specs
- VB370A: alternatives compared
- VB370A: factory reset
- VB370A: admin login and settings
- All AVer video bars compared
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