How to set up the AVer TR211, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera in any meeting app.
Before you start: check the box
- TR211
- Remote control
- 12V power adapter and cable
- RS232 cables
- Ceiling mount brackets (x2)
- Screws, cable fixing plates, cable ties
- Quick guide
What you need
- Ports on the TR211: Outputs: 3G-SDI, HDMI, IP, USB 3.0 (4 simultaneous).
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
- Power: PoE+ (802.3at) or 12V; 18W.
Step by step
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Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. See TR211 mounting and placement.
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Connect power and cables. Connect the power adapter (or a PoE port, if you'd rather run one cable). Then connect the cables your setup needs (Outputs: 3G-SDI, HDMI, IP, USB 3.0 (4 simultaneous)). Use the cables in the box first; long runs may need the manufacturer's extender.
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Set up USB mode. Connect the TR211 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the TR211 as the camera.
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Update the firmware. The device reboots during the update; keep the power cable connected, since unplugging it can damage the device. See Updating the firmware below.
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Run a test call. Join a test meeting and check framing from every seat, including whether people at the far end are large enough on screen with zoom and tracking turned on.
Updating the firmware
The device reboots during the update; keep the power cable connected, since unplugging it can damage the device.
Tools:
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AVer Device Utility / AVer IP Finder: find a device's IP on the LAN and change DHCP/static IP
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Device web interface: browse to the device IP; default password aver4321 (account/password must be set at first login)
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
AVer's user manual for the TR211: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the AVer support site.
If something doesn't work
Start with TR211 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More TR211 guides
- TR211 buyer's guide: specs and price
- TR211: troubleshooting
- TR211: mounting and placement
- TR211: Teams, Zoom and Google Meet
- TR211: what room size it covers
- TR211: price and total room cost
- TR211: full specs
- TR211: alternatives compared
- TR211: accessories
- All AVer PTZ cameras compared
Related guides
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