Guide

Zoom Rooms Intelligent Director and Multi-Camera

Updated

Intelligent Director is a Zoom Rooms feature that uses multiple cameras and AI to pick the best angle of each person in the room and send them as individual tiles in the Zoom gallery. It builds on Smart Gallery, which does the same with one camera in smaller rooms. Zoom says it can frame up to 16 in-room participants and is designed for medium to large rooms.

Zoom Rooms Intelligent Director and Multi-Camera
Zoom Rooms Intelligent Director uses multiple cameras and AI to show each in-room person face-on in the Zoom gallery. How it works and what hardware it needs.

Smart Gallery vs Intelligent Director

Smart Gallery Intelligent Director
Cameras One Two or more
Room size Small to medium Medium to large
What remote people see Each person in their own tile Each person in their own tile, from the camera with the best view of their face
Benefit No more "tiny people at a table" Solves side profiles in long or deep rooms

The problem it fixes: with one camera at the front, people at a long table are seen from the side. A second camera at the side or in the middle of the table sees them face-on. Intelligent Director picks the better view automatically.

Hardware it uses

Zoom developed the feature with hardware partners including Apple, AVer, Dell, HP Poly, Intel, Logitech and Yealink. Support depends on the exact combination of Zoom Rooms compute, cameras and firmware, so check Zoom's support article and the camera maker's Zoom Rooms compatibility notes before buying.

Typical multi-camera setups for Zoom Rooms:

  • Front bar plus companion camera: a Logitech Rally Bar or Rally Bar 2 with a Logitech Sight on the table.
  • Neat Bar with Neat Center: Neat Center is a 360° table camera and mic for medium-large rooms, used with Neat Bar or Board devices.
  • PC-based Zoom Room with multiple USB cameras: for example a Zoom Rooms PC with two AVer CAM570 cameras.

Zoom-certified hardware lists are in Zoom Rooms certified hardware.

Setting it up

The exact menu names differ by device and Zoom Rooms version. In general:

  1. Install and connect all cameras to the Zoom Room (USB to the compute, or network-paired companion cameras on appliances).
  2. Update Zoom Rooms and all camera firmware to current versions.
  3. In the Zoom web portal, go to Room Management > Zoom Rooms, select the room and open its settings.
  4. Enable multi-camera support and the relevant smart framing option (Smart Gallery / Intelligent Director) where available.
  5. Position cameras so every seat is seen from the front by at least one camera, and run a test call.

See also Zoom Rooms admin portal and Zoom Rooms setup.

Licensing

Zoom's current Rooms plan lists Intelligent Director and smart gallery among its included features. Plans change, so confirm for your account. See Zoom Rooms license cost.

Camera placement tips

  • Put the second camera where it sees faces of people who otherwise face sideways: center of a long table, or the side wall.
  • Keep cameras roughly at seated eye level, about 42-48 inches (107-122 cm) from the floor.
  • Avoid placing cameras where they look straight into a window.
  • Make sure each person is seen by at least one camera from within about 45° of straight on.

More in multi-camera conference room setup and conference room camera placement. The Teams equivalent is covered in Teams Rooms IntelliFrame and multi-camera.

Planning a multi-camera Zoom Room? Send us the room layout and we'll suggest a compatible camera set.

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