How to set up the ViewSonic CDE9831 98" Smart Commercial Display, from unboxing to a working test. It's a display: connect a video bar, room PC or laptop to it over HDMI (or USB-C where supported).
Before you start: check the box
- CDE9831 Commercial Display
- Remote control with batteries
- Quick Start Guide
- Power cable (3m)
- HDMI Cable (3m)
- Wall Mount Screws (x4)
- RS232 adapter
What you need
- Ports on the CDE9831 98" Smart Commercial Display: Inputs: 3x HDMI 2.1, HDMI out, 1x USB-C (DP 1.2, 65W), RJ45, RS232.
Step by step
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Pick the wall and height. Mount it on the wall everyone faces, with the center of the screen at roughly seated eye level to slightly above, and check the wall and mount are rated for its weight. See CDE9831 98" Smart Commercial Display mounting and placement.
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Connect power and cables. Connect the power cord. Then connect the cables your setup needs (Inputs: 3x HDMI 2.1, HDMI out, 1x USB-C (DP 1.2, 65W), RJ45, RS232). Use the cables in the box first; long runs may need the manufacturer's extender.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Check the picture. Connect the source, check the input switches automatically, and look at the picture from the farthest seat for glare and readable text.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
- Don't unplug power or USB while an update runs.
- Update one room first, check it, then roll out to the rest.
Manual and documentation
ViewSonic's product page for the CDE9831 98" Smart Commercial Display: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.
If something doesn't work
Start with CDE9831 98" Smart Commercial Display troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
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