How to set up the Poly TC8 Touch Controller, from unboxing to a working test. It pairs with the Studio X32, Studio X52, Studio X72 and G7500 over the network to start and control meetings.
Before you start: check the box
- Poly TC8
- RJ-45 cable
- Quick start guide
What you need
- Ports on the TC8 Touch Controller: Ports: 1 RJ-45.
- To pair: the Studio X32, Studio X52, Studio X72 and others on the same network subnet, plus a PoE switch port or injector.
- Power: PoE (IEEE 802.3af class 3).
Step by step
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Pick the position. Place it at the head or center of the table where people can reach it, on its table or riser mount, and route the cable under the table or through a grommet.
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Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector (802.3af); that one cable powers it and connects it to the network.
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Pair it with the room system. Log in to the web interface, change the local admin password, set country and timezone, and pair a TC8/TC10 (PoE, same subnet) under General Settings > Device Management.
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Update the firmware. When paired, updated through the Poly VideoOS system web interface. How to update the TC8 Touch Controller
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Run a test meeting. Start a meeting from the controller, then mute, change the volume and share content from it. Check that the bar or room PC responds each time.
Poly apps you'll use
- Poly VideoOS system web interface: full configuration of Studio X/G series (browse to device IP)
- Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies
- Poly Clariti Manager / provisioning server: bulk provisioning and updates
Manual and documentation
Poly's user manual for the TC8 Touch Controller: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Poly support site.
If something doesn't work
Start with TC8 Touch Controller troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More TC8 Touch Controller guides
- TC8 Touch Controller buyer's guide: specs and price
- TC8 Touch Controller: troubleshooting
- TC8 Touch Controller: firmware updates
- TC8 Touch Controller: Teams, Zoom and Google Meet
- TC8 Touch Controller: price and total room cost
- TC8 Touch Controller: full specs
- TC8 Touch Controller: alternatives compared
- TC8 Touch Controller: admin login and settings
- All Poly touch controllers compared
Related guides
- How to set up the Poly TC10 Touch Controller
- Poly TC8 Touch Controller admin login and IP address
- Poly TC8 Touch Controller alternatives compared
- Poly TC8 Touch Controller firmware update: how to update it
- Poly TC8 Touch Controller not working? Fixes
- Poly TC8 Touch Controller price and total room cost
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