How to set up the Poly Studio G62, from unboxing to a working test. It's the room's codec: it runs the meeting platform and connects to the cameras, microphones, speakers and displays you choose for the room.
Before you start: check the box
- Poly Studio G62
- Mounting plate kit
What you need
- Ports on the Studio G62: Video ports: 1 HDMI-in, 2 HDMI-out (dual 4K output); USB: 2 USB 3.0 Type-A, 1 USB-C/DisplayPort; Network: 1 RJ-45 (100/1000/2.5GBase-T, PoE+), 1 LLN RJ-45.
- For appliance mode: a wired Ethernet drop (recommended over Wi-Fi), a display with HDMI input, a touch controller, and a Teams or Zoom account and license for the room.
- Power: PoE+.
Studio G62 at a glance
- Cameras: IP, USB and HDMI cameras supported (Studio E60, E360, E70, R30)
- Microphones: Poly IP table/ceiling mics; up to 8 Poly Studio A2 table mics
Step by step
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Find a home for it. Mount it behind the display or under the table where it gets airflow and the cables to the camera, display and controller reach without extenders. See Studio G62 mounting and placement.
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Connect the network cable. Connect one Ethernet cable from a PoE switch port or injector; that one cable powers it and connects it to the network. Then connect the cables your setup needs (Video ports: 1 HDMI-in, 2 HDMI-out (dual 4K output); USB: 2 USB 3.0 Type-A, 1 USB-C/DisplayPort; Network: 1 RJ-45 (100/1000/2.5GBase-T, PoE+), 1 LLN RJ-45).
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Set up appliance mode. The system defaults to Poly Video mode; choose Teams Rooms, Zoom Rooms or Google Meet during out-of-box setup or later under General Settings > Provider (requires that provider's account and license; only Teams and Zoom support Wi-Fi as primary network).
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Update the firmware. Systems onboarded to Poly Lens update automatically overnight; in Teams Rooms mode updates can be handed to Microsoft Teams Device Management. See Updating the firmware below.
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Updating the firmware
Systems onboarded to Poly Lens update automatically overnight; in Teams Rooms mode updates can be handed to Microsoft Teams Device Management.
Tools:
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Poly Lens (cloud, lens.poly.com): onboarding, software versions/downloads, update policies
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Poly Clariti Manager / provisioning server: bulk provisioning and updates
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Don't unplug the network cable while an update runs.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
Poly's product page for the Studio G62: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Poly support site.
If something doesn't work
Start with Studio G62 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Studio G62 guides
- Studio G62 buyer's guide: specs and price
- Studio G62: troubleshooting
- Studio G62: mounting and placement
- Studio G62: Teams, Zoom and Google Meet
- Studio G62: what room size it covers
- Studio G62: price and total room cost
- Studio G62: full specs
- Studio G62: alternatives compared
- Studio G62: accessories
- All Poly room kits compared
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