How to set up the Logitech Zone Wireless 2, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Before you start: check the box
- Wireless headset
- USB-C receiver (receiver versions)
- USB-A adapter (receiver versions)
- USB-C charging cable
- Travel bag
- User documentation
What you need
- Ports on the Zone Wireless 2: Bluetooth 5.2, USB-C receiver + USB-A adapter, audio over USB.
- A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
Step by step
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Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.
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Charge and connect it. Charge the Zone Wireless 2 fully, then connect it to the computer with the USB cable or the Bluetooth dongle. It runs on battery or USB power.
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Set up USB mode. Connect the Zone Wireless 2 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Zone Wireless 2 as the microphone and speaker.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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In a big rollout, update one device first, make a test call, then roll out to everyone else.
Manual and documentation
Logitech's product page for the Zone Wireless 2: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with Zone Wireless 2 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Zone Wireless 2 guides
- Zone Wireless 2 buyer's guide: specs and price
- Zone Wireless 2: troubleshooting
- Zone Wireless 2: Teams, Zoom and Google Meet
- Zone Wireless 2: price and what else you need
- Zone Wireless 2: full specs
- Zone Wireless 2: alternatives compared
- Zone Wireless 2: accessories
- All Logitech business headsets compared
Related guides
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