How to set up the Logitech Zone 950, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Before you start: check the box
- Wireless headset
- USB-C receiver
- USB-A adapter
- USB-C charging cable
- Travel bag
- User documentation
What you need
- Ports on the Zone 950: Bluetooth 5.2, USB-C receiver + USB-A adapter, audio over USB.
- A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
Step by step
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Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.
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Charge and connect it. Charge the Zone 950 fully, then connect it to the computer with the USB cable or the Bluetooth dongle. It runs on battery or USB power.
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Set up USB mode. Connect the Zone 950 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Zone 950 as the microphone and speaker.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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In a big rollout, update one device first, make a test call, then roll out to everyone else.
Manual and documentation
Logitech's product page for the Zone 950: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with Zone 950 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Zone 950 guides
- Zone 950 buyer's guide: specs and price
- Zone 950: troubleshooting
- Zone 950: Teams, Zoom and Google Meet
- Zone 950: price and what else you need
- Zone 950: full specs
- Zone 950: alternatives compared
- All Logitech business headsets compared
Related guides
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