How to set up the Logitech Zone Wired, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Before you start: check the box
- Headset with inline controller and USB-C connector
- USB-A adapter
- Travel bag
- User documentation
What you need
- Ports on the Zone Wired: Wired USB-C or USB-A (adapter included).
- A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
Step by step
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Fit it. Adjust the headband and boom so the microphone sits about two fingers from the corner of your mouth.
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Connect it. Connect the USB cable to the computer; it powers the Zone Wired. Plug straight into the computer rather than a hub where you can.
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Set up USB mode. Connect the Zone Wired to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Zone Wired as the microphone and speaker.
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Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
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Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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In a big rollout, update one device first, make a test call, then roll out to everyone else.
Manual and documentation
Logitech's product page for the Zone Wired: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Logitech support site.
If something doesn't work
Start with Zone Wired troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Zone Wired guides
- Zone Wired buyer's guide: specs and price
- Zone Wired: troubleshooting
- Zone Wired: Teams, Zoom and Google Meet
- Zone Wired: full specs
- Zone Wired: alternatives compared
- All Logitech business headsets compared
Related guides
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