How firmware updates work on the Logitech Rally Plus, which tools to use, and how to avoid a failed update.
How to update the Rally Plus
Update in the Logitech Sync app: select Rally, install any available update, then reboot the host computer and reopen Sync.
Tools:
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Logitech Sync Portal (cloud): inventory, remote settings, firmware updates and Local Network Access toggling for room devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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Update one room first, test a call, then roll out to the rest.
Should you always install the latest firmware?
Generally yes: updates fix bugs, add features and keep platform certification current. In a big deployment, test on one room before updating every room.
More Rally Plus guides
- Rally Plus buyer's guide: specs and price
- Rally Plus: setup guide
- Rally Plus: troubleshooting
- Rally Plus: mounting and placement
- Rally Plus: Teams, Zoom and Google Meet
- Rally Plus: what room size it covers
- Rally Plus: price and total room cost
- Rally Plus: full specs
- Rally Plus: alternatives compared
- Rally Plus: accessories
- Rally Plus: factory reset
- All Logitech room kits compared
Related guides
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