How to set up the Cisco Headset 730, from unboxing to a working test. It's a business headset: connect it by USB cable or dongle (or Bluetooth) and select it as the microphone and speaker in Teams, Zoom, Meet or your softphone.
Before you start: check the box
- Headset
- USB adapter
- USB-A cable
- 3.5 mm cable
- Travel case
- Charging stand (BUNAS bundles only)
What you need
- Ports on the Headset 730: Bluetooth: 5.0; SBC, AAC, aptX, aptX HD; 2 Bluetooth devices plus USB at once.
- A computer with a free USB port (or the USB adapter in the box). Plug directly into the computer rather than through a hub where possible.
Headset 730 at a glance
- Microphones: 2 directional ECMs for voice, 80–6800 Hz
- Battery: Up to 20 h talk, 22 h listen (ANC on); 2.5 h full charge
Step by step
-
Fit it. Adjust the headband so the ear cushions sit flat over your ears.
-
Charge and connect it. Charge the Headset 730 fully, then connect it to the computer with the USB cable or the Bluetooth dongle. It runs on battery or USB power.
-
Pair a phone (optional). Put it in Bluetooth pairing mode (see the quick start guide for the button) and pick it on your phone. Bluetooth is for calls from a phone or tablet; for meetings on a computer, USB is more reliable.
-
Set up USB mode. Connect the Headset 730 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the Headset 730 as the microphone and speaker.
-
Update the firmware. Update to the latest firmware before you go live. See Updating the firmware below.
-
Make a test call. Make a test call and ask the other side whether you're clear and at a good level; check mute sync between the headset and the app.
Updating the firmware
Update to the latest firmware before you go live, using the manufacturer's app or the device's settings.
- Don't unplug power or USB while an update runs.
- Close Teams, Zoom and other apps that use the device before updating it from a computer.
- In a big rollout, update one device first, make a test call, then roll out to everyone else.
Manual and documentation
Cisco's product page for the Headset 730: documentation and downloads. Check it for exact port diagrams and admin settings for your firmware version.
If something doesn't work
Start with Headset 730 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More Headset 730 guides
- Headset 730 buyer's guide: specs and price
- Headset 730: troubleshooting
- Headset 730: Teams, Zoom and Google Meet
- Headset 730: price and what else you need
- Headset 730: full specs
- Headset 730: alternatives compared
- All Cisco business headsets compared
Related guides
Outfitting several rooms, or reselling? Get a volume quote or apply for wholesale pricing →
