Guide

How to set up the AVer VB342 Pro

Updated

How to set up the AVer VB342 Pro, from unboxing to a working test. It's a USB device: plug it into a laptop or room PC and it shows up as a camera, microphone and speaker in any meeting app.

How to set up the AVer VB342 Pro
Set up the AVer VB342 Pro: what you need, cabling, configuration, firmware and a test.

Before you start: check the box

  • VB342 Pro unit
  • Power cable (3 m)
  • USB 2.0 Type-B to Type-A cable 5m
  • USB 3.1 Type-A to Type-C adapter
  • Wall-mount bracket and screws
  • Remote control
  • Velcro (x2)
  • Wall-mount drill paper
  • QR code card

What you need

  • Ports on the VB342 Pro: USB 3.1 Type-C, HDMI out (USB display adapter), RJ45 x2, Mini DIN 6 RS-232, 3.5 mm, USB 2.0 Type-A x2.
  • For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.

VB342 Pro at a glance

  • Camera: 4K 3X optical zoom lens with 15X zoom, Sony 4K sensor
  • Microphones: 10-element beamforming array, 8 meters (27 ft) pickup

Step by step

  1. Pick the position. Center the camera on the main display, just above or below the screen, at roughly seated eye level so people look at the camera when they look at the screen. Supported mounting: Wall-mount bracket included; TV VESA mount and foldable TV mount optional. See VB342 Pro mounting and placement.

  2. Connect power and cables. Connect the power adapter. Then connect the cables your setup needs (USB 3.1 Type-C, HDMI out (USB display adapter), RJ45 x2, Mini DIN 6 RS-232, 3.5 mm, USB 2.0 Type-A x2). Use the cables in the box first; long runs may need the manufacturer's extender.

  3. Set up USB mode. AVer USB bars and cameras (VB342 Pro, VB350, VB150, CAM520 Pro3, CAM550, CAM570, VC520 Pro3) and the FONE540 are plug-and-play: connect the included USB cable, open the conferencing software and select the AVer device for video and audio.

  4. Update the firmware. Web interface System > Firmware Update (Auto or Manual); keep power connected during the reboot. How to update the VB342 Pro

  5. Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.

AVer apps you'll use

  • AVer Device Utility / AVer IP Finder: find a device's IP on the LAN and change DHCP/static IP
  • Device web interface: browse to the device IP; default password aver4321 (account/password must be set at first login)

Manual and documentation

AVer's user manual for the VB342 Pro: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the AVer support site.

If something doesn't work

Start with VB342 Pro troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.

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