How to set up the Yealink DeskVision A24, from unboxing to a working test. It works two ways: as an appliance that runs Teams Rooms, Zoom Rooms or another platform on the device itself, or in USB mode connected to a laptop or room PC, so it works with any meeting app.
Before you start: check the box
- DeskVision A24
- Power adapter
- Quick Start Guide
What you need
- Ports on the DeskVision A24: USB ports: 1 x USB-C 3.0, 2 x USB-A 3.0, 1 x USB-A 2.0 (headset) downstream; Network: RJ-45, Wi-Fi 2.4G/5G, Bluetooth 4.2; Wireless charging: Qi wireless charging for phone.
- For appliance mode: a wired Ethernet drop, a wall mount or stand rated for its weight, and a Teams or Zoom account and license for the room.
- For USB mode: a laptop or room PC with a free USB port that matches the included cable. Plug directly into the computer rather than through a hub where possible.
DeskVision A24 at a glance
- Screen: 23.8 inch touch, 1920 x 1080, 60 Hz, 10-point multi-touch
- Camera: 800w pixels, 83° FOV, up to 1080p30, auto or manual privacy lift
- Microphones: Built-in dual microphones, intelligent noise cancellation
Step by step
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Pick the wall or stand position. Put the camera at roughly seated eye level, keep the farthest seat within the microphones' pickup range, and avoid a window behind the board. See DeskVision A24 mounting and placement.
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Connect power and cables. Connect the power cord. Then connect the cables your setup needs (USB ports: 1 x USB-C 3.0, 2 x USB-A 3.0, 1 x USB-A 2.0 (headset) downstream; Network: RJ-45). Long runs may need the manufacturer's extender.
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Set up appliance mode. Power on the MeetingBar (no power button; it starts when powered) with a display attached; the IP address is shown on the display. For Teams editions, provision via Microsoft Teams Admin Center or a provisioning server.
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Set up USB mode. Connect the DeskVision A24 to the computer by USB. In Teams, Zoom or Meet, open the device settings and select the DeskVision A24 as the camera, microphone and speaker. Install Yealink USB Connect for firmware updates and camera settings.
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Update the firmware. Do not unplug devices during an upgrade. See Updating the firmware below.
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Run a test call. Join a test meeting, check framing from every seat, speak from the far end of the table, and have the remote side confirm they hear you clearly with no echo.
Updating the firmware
Do not unplug devices during an upgrade.
Tools:
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Yealink Management Cloud Service (YMCS): cloud device management and firmware
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Yealink Device Management Platform: on-premises device management
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Yealink USB Connect / RoomConnect (PC): firmware updates and settings for USB cameras and speakerphones
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Microsoft Teams Admin Center: firmware and management for Teams-edition devices
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Don't unplug power or USB while an update runs.
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Close Teams, Zoom and other apps that use the device before updating it from a computer.
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Update one room first, test a call, then roll out to the rest.
Manual and documentation
Yealink's user manual for the DeskVision A24: open the PDF. Check it for exact port diagrams and admin settings for your firmware version; more guides are on the Yealink support site.
If something doesn't work
Start with DeskVision A24 troubleshooting. Want it done for you? We plan rooms and ship them ready to install. Get a quote.
More DeskVision A24 guides
- DeskVision A24 buyer's guide: specs and price
- DeskVision A24: troubleshooting
- DeskVision A24: mounting and placement
- DeskVision A24: Teams, Zoom and Google Meet
- DeskVision A24: what room size it covers
- DeskVision A24: price and total room cost
- DeskVision A24: full specs
- DeskVision A24: alternatives compared
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